BARRETT WISSELL
MIDDLETON,Wisconsin
Summary
Forward thinking manager offering a proven history of excellent company service and satisfaction demonstrated over 18 years of experience in progressive roles of accountability and leadership. Proactive leader with strengths in communication and collaboration. Proficient in leveraging data analysis and project management knowledge to promote operational excellence. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
18
18
years of professional experience
7
7
Certification
Work History
Production Supervisor
Mcd, Inc. - Madison Cutting Die
Madison , WI
06.2022 - Current
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Conducted performance reviews to identify and rectify areas for skill improvement.
- Maintained accurate records of daily production activities.
- Conducted regular performance reviews for each employee to identify areas for improvement.
- Analyzed data from monthly productivity reports to identify trends and potential issues with current processes.
- Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
- Developed and implemented significant process improvements to enhance department quality and throughput.
- Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
- Supported safety programs to reduce and eliminate employee injuries.
Production Lead
Generac Power Systems
Jefferson , WI
11.2020 - 06.2022
- Trained, mentored and inspired 50+ line workers in safe operation of assembly line equipment and mastered and modeled diverse production operations to support team.
- Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
- Checked machinery operation visually, addressed issues by performing minor maintenance and escalated serious problems to management or maintenance personnel.
- Equipped team members with proper hand tools, supplies and power equipment to safely and efficiently perform jobs without time-consuming interruptions during production.
- Interpreted, understood and communicated information on job tickets, configured production operations to meet specifications and prioritized job tickets by due date.
- Reported problems or concerns with quality, processes, equipment, materials and labor to supervisor.
- Executed and coordinated employee training to meet quality requirements.
- Oversaw production, quality control and material handling operations and made improvements.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Assigned individual work plans and reviewed jobs to accomplish tasks within expected parameters.
- Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
Sales Manager
American Express
MIDDLETON , Wisconsin
07.2016 - 10.2020
- As Sales Manager my duties where to support sales representatives with aiding merchants when applying for and implementing an ESA account.
- Consistently a sales leader and leader in our focused KPI's
- I have created and maintained training documents and procedures, set sales goals, and lead team building events.
- Achieved and exceeded sales goals for 7 consecutive months.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Developed and implemented new sales strategies to update product lines.
- Performed cold calling and outreach to build sales pipeline.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Trained approximately 10 new sales associates per calendar year.
- Championed company products and added to a 23% increase in our KPIs.
- Monitored sales team performance and provided constructive feedback.
- Reported sales data to upper management as directed.
- Negotiated contracts and sales terms with new and existing clients.
- Organized company files and creating support system to decrease workload and increase productivity of account managers.
- Planned and led training sessions to promote sales' team professional development and sales goal reinforcement.
General Manager
Teavana
Milwaukee , WI
07.2014 - 05.2016
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency
- Scheduled and directed staff in daily work assignments to maximize productivity
- Continually monitored store and took appropriate action to ensure quality and service standards were consistently met.
- Maintained team productivity by aligning day-to-day operations with overall business objectives
- Trained and mentored team members to continuously maintain high satisfaction and performance numbers
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants
- Reduced workflow inconsistencies while recruiting, interviewing and hiring new staff members
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels, including financial, sales and activity reports
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement
- Maximized performance by monitoring daily activities and mentoring team of 10 associates
- Applied performance data to evaluate and improve operations, targeted to current business conditions and forecasted needs
- Reconciled daily sales transactions to balance and log day-to-day finances with Salesforce and Aloha
- Completed biweekly payroll for 10 employees with ADP and Intuit
- Increased sales by 13% by establishing goals, overseeing performance and implementing soft bonus payouts.
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
- Tracked monthly sales to generate reports for business development planning.
- Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
Production Manager
Angelic Bakehouse
Cudahy , WI
08.2011 - 02.2015
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Provided input for performance reviews and identified areas for additional improvement.
- Developed and implemented significant process improvements to enhance department quality and throughput.
- Reviewed key performance indicators daily and made necessary adjustments to increase production.
- Revamped positions and workflow based on individual abilities and production targets.
- Achieved on-budget performance and production targets through management of teams and resources.
- Coordinated production requirements with material handling and staffing functions.
- Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
- Enhanced company objectives by developing benchmarks and performance optimization strategies.
- Decreased inventory and labor hours through strategic process changes.
- Consolidated suppliers to reduce inventory and increase profit margins.
- Simplified complex specifications into logical design requirements for production.
- Supported safety programs to reduce and eliminate employee injuries.
Education
Bachelor of Science - Clinical Nutrition
Ashworth College
01.2007
High School Diploma -
James Madison Academic Campus
01.2004
Skills
- Procedure implementation
- Work policy development
- Team member motivation
- Equipment troubleshooting
- Quality assurance controls
- Production line supervision
- Documentation ability
- Quality assurance standards
- Training and Ladder Program development
- Assembly procedures
- Equipment operation
- Work Flow Organization
- Floor Supervision
- Product quality control
- Schedule Management
- Production Target Management
- Continuous Improvement
- Assembly and Production Supervision
- Schedule Development
- Activity Reporting
- Data Analytics
- Project Management
- Production Management
Certification
Computer Training Certificate Safe Serve PCI DATA SEC FIrst Responder Sales Essentials Certificate Leadership Certificate from MRA
Accomplishments
- Drove 31% improvement in six months, profits through aggressive training and open communication.
- Promoted from Assembly II to Production Lead, in less than 6-months.
- Negotiated with vendors, saving the company saving $70,000 annually.
- Led team to achieve 130% production, earning recognition from upper management and financial reward.
- Increased output by 30% by refining workflow and promoting best practices.
- Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics.
- Spearheaded an employee engagement program, resulting in a 14% decrease in annual employee turnover.
Timeline
Production Supervisor
Mcd, Inc. - Madison Cutting Die
06.2022 - Current
Production Lead
Generac Power Systems
11.2020 - 06.2022
Sales Manager
American Express
07.2016 - 10.2020
General Manager
Teavana
07.2014 - 05.2016
Production Manager
Angelic Bakehouse
08.2011 - 02.2015
Bachelor of Science - Clinical Nutrition
Ashworth College
High School Diploma -
James Madison Academic Campus
Computer Training Certificate Safe Serve PCI DATA SEC FIrst Responder Sales Essentials Certificate Leadership Certificate from MRA
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