Work on the implementation of Local Law 136 of 2018, which requires HPD to annually report information about HPD-assisted affordable housing units whose regulatory agreements are set to expire.
Retrieve and review affordable housing regulatory documents for key information; categorize, standardize, and centralize regulatory document content so that users across APM and the Agency can access this information in one place.
Research initiatives in other jurisdictions or contexts; consult with internal and external stakeholders for input on program implementation strategies.
Understand and leverage existing Agency datasets while contributing to the creation and maintenance of new ones.
Summarize and communicate findings—qualitative and quantitative—in different formats; including the development of data visualizations for a wide variety of users.
Contribute to the rollout of new initiatives by creating communications and educational resources.
Conduct special research, analytical, or communications-related projects at the request of supervisors.
Adhere to work plans and internal and externally imposed deadlines.
Participate in meetings, presentations, and trainings related to strategic initiatives.
Maintain records and preparing reports related to your research and analysis.
Integrate multiple sources of disparate data into cohesive datasets using Excel & Power BI to improve overall analytic capabilities.
Integrate and maintain and update various Excel/Power BI datasets for Homeless Placement Services, Emergency Housing Services, Asset Management, HERRC Facilities, Emergency Housing Voucher Program & Housing Supervision.
Utilize data visualization tools to effectively communicate Agency insights.
Homeless Rental Coordinator
Department Of Housing Preservation & Development
09.2021 - 04.2023
Establish and maintain effective communications with the Department of Homeless Services, the Human Resources Administration, various divisions of HPD, housing developers, and other external partners.
Proper understanding of the regulatory terms pertaining to homeless set aside units and client eligibility criteria for these units.
Obtain timely information from developers to document their compliance with the homeless restrictions of their projects.
Maintain accurate tracking of the available units in your portfolio and the status of pending client referrals.
Receive and review documents submitted by applicants/participants to ensure compliance with Agency guidelines and procedures in order to determine eligibility.
Coordinate and share data with the Department of Social Services (DSS) and HPD program areas to ensure accurate and timely referrals and placements of homeless families into units.
Generate and circulate internal and external reports on the unit's targets, current workload, and production, including data for the agency's key metrics.
Coordinate and share data with the Department of Social Services (DSS) and HPD program areas to ensure accurate and timely referral and placements of homeless families into units.
Match homeless clients to homeless set aside vacancies reported by sponsors through e-RR and other systems.
Research external databases to generate and edit data models and perform analysis to produce reports.
Eligibility Specialst II (Medicaid - HCSP)
Human Resources Administration - Dept Of Social Services
12.2016 - 09.2021
Review the Medicaid applications and renewals for consumers applying for or in receipt of home care services. Review documentation’s completeness and adequacy in order to make the appropriate eligibility decision using the applicable NYC, NYS and Federal guidelines and procedures.
Determine whether additional documentations are required or referrals to an outside agency are necessary in order to make an eligibility decision.
Complete required case action utilizing Welfare Management System (WMS) and various external program applications, such as the Eligibility Data Image Transfer System (EDITS), HRA One Viewer and eMedNY and complete the requisite consumer notices, forms, and system updates.
Consult with the Unit Supervisor as needed on overall problems and complicated cases to ensure timely completion of work within strictly-enforced timeframes.
Conduct research in areas regarding Medicaid/social science/healthcare to increase Agency knowledge and proficiency.
Conduct analytical assessment of client’s total income, resources, household composition and housing programs to determine benefit eligibility.
Eligibility Specialist II (SNAP)
Human Resources Administration - Dept Of Social Services
11.2014 - 12.2016
Determine and verify initial and on-going applicant/client eligibility for SNAP benefits through interviews.
Instruct and advise applicants/participants on proper procedures and appropriate forms to utilize.
Compute and determine the amount of financial assistance for SNAP benefits by reviewing, obtaining, and verifying pertinent data for proper disbursements.
Receive and review documents submitted by applicants/participants to ensure compliance with Agency guidelines and procedures in order to determine eligibility.
Recommend statistical/financial changes by reviewing and comparing actual payment file with information provided by clients to ensure Agency eligibility requirements are met.
Prepare eligibility forms through receiving data, verification of accuracy, and review of authorization in order to initiate appropriate service.
Conduct analytical assessment of client’s total income, resources, household composition and housing programs to determine benefit eligibility.
Assistant Manager
Domino's Pizza
06.2009 - 07.2010
Answer an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information
Communicate with vendors regarding back order availability, future inventory and special orders.
Lead a comprehensive safety training for 15 staff members.
Coordinate work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
Handle under staffing, disputes, terminating employees and administering disciplinary procedures.
Compile financial reports pertaining to cash receipts, expenditures and profit and loss.
Collect and report monthly expense variances and explanations.
Order and distribute retail supplies while adhering to a fixed store budget.
Draft biweekly time sheets for 15 employees.
Organize new hire, security and temporary paperwork.
Education
Master of Science - Business Administration - Data Analysis
Brooklyn College of The City University of New York
Brooklyn, NY
06.2021
BBA - Business Leadership And Human Resources
Brooklyn College of The City University of New York
Brooklyn, NY
06.2019
Associate of Science - Community Health - Health Administration
Kingsborough Community College of The City University of New York
Brooklyn, NY
06.2016
High School Diploma -
Brooklyn Collegiate-A College Board School
Brooklyn, NY
06.2009
Skills
Management Skills
Data Entry & Analysis Skills
Microsoft Office Proficient (Word, Excel, PowerPoint, Outlook, Access)
Proficient in WMS, POS, TALX, SOLQ, HRA Viewer, MedTrack, EMedNY, MCS, NYCAPS, HPS Database, Worker Connect
Training development aptitude
Exceptional communication skills
Quick learner
Strong client relations
Worker Connect
Automated City Registered Information System (ACRIS)
Tableau
Power BI/Oracle BI
Timeline
Strategic Program Development Analyst
Department Of Housing Preservation & Development
05.2023 - Current
Homeless Rental Coordinator
Department Of Housing Preservation & Development
09.2021 - 04.2023
Eligibility Specialst II (Medicaid - HCSP)
Human Resources Administration - Dept Of Social Services
12.2016 - 09.2021
Eligibility Specialist II (SNAP)
Human Resources Administration - Dept Of Social Services
11.2014 - 12.2016
Assistant Manager
Domino's Pizza
06.2009 - 07.2010
Master of Science - Business Administration - Data Analysis
Brooklyn College of The City University of New York
BBA - Business Leadership And Human Resources
Brooklyn College of The City University of New York
Associate of Science - Community Health - Health Administration
Kingsborough Community College of The City University of New York
Community Coordinator at NYC Department of Housing Preservation & DevelopmentCommunity Coordinator at NYC Department of Housing Preservation & Development
Assistant Director, Office of Capital Budgeting at Maryland Department Of Budget And ManagementAssistant Director, Office of Capital Budgeting at Maryland Department Of Budget And Management