Dynamic and detail-oriented professional with experience at FedEx, excelling in material handling and teamwork. Proven ability to enhance workplace safety and organization while effectively managing inventory. Strong customer service skills developed as a Sales Associate, fostering relationships that drive repeat business and boost sales. Committed to maintaining high standards in all operations.
Overview
25
25
years of professional experience
Work History
Material Handler
FedEx
Memphis, TN
08.2007 - Current
Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept ramp areas organized, clean, and secure to fully protect company assets.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Used hand-held scanners and physical logs to accurately track item movements.
Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
Sales Associate
Burlington Coat Factory Department Store
Memphis, TN
05.2000 - 09.2007
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.