Barry Adkins
Pembroke Pines,FL
Summary
I am a results driven person with experience in customer service, team work, and efficiency. I am fluent in using all programs contained in the Microsoft Office Suite. I have effective verbal and interpersonal skills, and I catch on to new procedures quickly.
Overview
6
6
years of professional experience
Work History
Member Advisor
Nation Benefits
Plantation, FL
12.2022 - Current
- Assist in answering Healthcare Insurance/Medicare questions to insured members.
- Assist with website issues,help with selling products, benefit balance, and transfer to departments to assist insureds.
- Handle high volume calls and make decisions in an efficient manner.
- Listening to questions from the insured's to effectively communicate and answer questions thoroughly.
Ground Operations
JetBlue
Fort Lauderdale, Florida
11.2019 - 05.2020
- Operate ground service equipment which included motor vehicles, tugs, and elevated de-icing equipment.
- Serviced aircraft by operating ground service equipment
- Tag, lift, load and unload customer bags in excess of 100lbs. from baggage compartment of aircraft and baggage system.
- Assist with preparing cabin for boarding and departure.
- Guide aircraft to and drom aircraft parking locations.
- Ensure and maintain and safe environment and operation.
Cashier
Burger King
Pembroke Pines, FL
03.2019 - 11.2019
- Maintain high standards of customer service during high-volume, fast paced operations.
- Communicated clearly and positively with coworkers and management.
- Handled currency and credit transactions quickly and accurately.
- Assist management with inventory control and stock ordering.
- Took initiative to find extra tasks when scheduled duties were completed.
Cashier
McDonald's
Pembroke Pines, FL
09.2017 - 05.2018
- Maintain high standards of customer service during high-volume, fast paced operations.
- Communicated clearly and positively with coworkers and management.
- Handled currency and credit transactions quickly and accurately while taking orders.
- Built loyalty clientele thorough friendly interactions and consistent appreciation.
- Assist management with inventory control and stock ordering.
Education
Bachelor of Science - Political Science
Florida Atlantic University
Boca Raton, FL05.2024
Bachelor of Arts -
Broward College
Boca Raton, FL05.2021
Skills
- Customer Account Management
- Phone Inquiries
- Policy and Procedure Adherence
- Accurate Recordkeeping
- Working with Teammates
- Clear Verbal Communication Skills
- Customer Data Confidentiality
- Department Operations
Timeline
Member Advisor
Nation Benefits
12.2022 - Current
Ground Operations
JetBlue
11.2019 - 05.2020
Cashier
Burger King
03.2019 - 11.2019
Cashier
McDonald's
09.2017 - 05.2018
Bachelor of Science - Political Science
Florida Atlantic University
Bachelor of Arts -
Broward College
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