To obtain a job in a company where I can grow and utilize my skills. To seek and maintain the full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Cleaner
ABM Janitorial Services
08.2022 - Current
Used time management and efficient cleaning methods to meet deadlines.
Emptied trashcans and transported waste to collection areas.
Worked alongside other cleaners to complete jobs in corporate office buildings.
Organized and used industrial cleaning products following strict safety procedures.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Removed trash, debris and other waste materials from premises.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Used vacuum to clean carpeted areas in offices, lobbies and corridors.
Customers Service Representative
The Old Cell Phone Company
09.2011 - 09.2012
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Night Watchmen
Fort Pierce Marina
12.2010 - 03.2011
.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Examined doors, windows and gates to verify security.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Class D Security Officer
U.S.A Security Associates
04.2010 - 11.2010
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Reported suspicious activities and persons to law enforcement.
Checked and verified photo identification prior to granting facility access.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Examined doors, windows and gates to verify security.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Communications Customer Account Executive
AEGIS
02.2007 - 07.2007
Evaluated customers' potential needs to make appropriate recommendations.
Built rapport with customers and maintained loyalty by providing fast, knowledgeable service.
Leveraged knowledge of company services, familiarity with industry competitors and persuasive communication style to prevent customers from ending or downgrading services.
Security Service Class D Security Officer
Securitas
12.2003 - 06.2006
Observed and reported any dangers, potential hazards, and maintenance needed to our clients and their personnel
I upheld a level of security for all job sites to keep them safe and secure
I also assisted with the training of co-workers on several different job sites
I also was in charge of filing daily security reports.
Cart Pusher
WAL*MART SUPER CENTER
06.2003 - 12.2003
I assisted customers with any landscaping questions they may have had, and I maintained the plants of the store.
Gathered shopping carts and maintained organized cart storage at store entrance.
Collected carts left in parking areas and returned to retail stores.
Maintained friendly and enthusiastic attitude with focus on delivering quality customer service.
Gathered carts manually and with remote controlled cart pusher.
Education
No Degree - Psychology
University of Wisconsin - Stevens Point
Stevens Point, WI
05.2027
High School Diploma -
Island Trees High School
Levittown, NY
07.2000
Skills
Able to Type Approximately 35-45 (WPM) Words Per Minute