Barry Brown
General Sales Manager
Pensacola,FL
Summary
High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in auto industry practices, needs and customers. Offering 16 years' experience in the field. Results-driven General Sales Manager proficient in Auto industry. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach.
Overview
34
34
years of professional experience
Work History
General Sales Manager
ZT Motors Mercedes Benz
07.2023 - 11.2023
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
General Manager
Zt Motors Mazda
09.2022 - 06.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Sales Manager
Zt Motors BMW
03.2020 - 08.2022
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Established and cultivated solid business relationships with new or existing customers.
Senior Sales Consultant
Sandy Sansing BMW
04.2010 - 02.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Qualified and followed-up on potential new customer leads.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
Sales Consultant
Eastern Shore Toyota
03.2009 - 03.2010
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Made car recommendations based on preferences and outlined benefits of each car option.
- Drove team revenue totals by bringing in top sales numbers.
- Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
- Demonstrated car technology options and available amenities and upgrades for each model.
Sales Consultant
Bob Tyler Toyota
09.2008 - 03.2009
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Made car recommendations based on preferences and outlined benefits of each car option.
- Drove team revenue totals by bringing in top sales numbers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered telephone and email inquiries from potential customers.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Superintendent
Taurus Homes
11.2003 - 08.2008
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Established successful procedures for day-to-day operations and long-term planning.
- Managed complete construction process to maximize quality, cost-controls and efficiency.
Loan Originator
Conseco Finance
12.2000 - 09.2003
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
Insurance Agent
NCOA
05.1997 - 11.1999
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
Military Police Officer
US Army
07.1989 - 04.1997
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Monitored gate activities, controlled traffic and responded to emergencies on base.
Education
High School Diploma -
Southmont High School
Crawfordsville, IN05.1989
Skills
- Build Revenue Streams
- Customer Experience Control
- Management Team Leadership
- Financial Oversight
- Performance Improvements
- Advertising and Marketing
Timeline
General Sales Manager
ZT Motors Mercedes Benz
07.2023 - 11.2023
General Manager
Zt Motors Mazda
09.2022 - 06.2023
General Sales Manager
Zt Motors BMW
03.2020 - 08.2022
Senior Sales Consultant
Sandy Sansing BMW
04.2010 - 02.2020
Sales Consultant
Eastern Shore Toyota
03.2009 - 03.2010
Sales Consultant
Bob Tyler Toyota
09.2008 - 03.2009
Superintendent
Taurus Homes
11.2003 - 08.2008
Loan Originator
Conseco Finance
12.2000 - 09.2003
Insurance Agent
NCOA
05.1997 - 11.1999
Military Police Officer
US Army
07.1989 - 04.1997
High School Diploma -
Southmont High School
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