Barry Cannon
Aiken,SC
Summary
Dynamic Team Support Specialist with a proven track record at Newman Technology, South Carolina, enhancing team efficiency and customer satisfaction. Expert in hardware diagnostics and fostering professional relationships, I significantly streamlined operations and improved service delivery. Skilled in safety compliance and technical support, my strategies boosted productivity and operational excellence. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
20
20
years of professional experience
Work History
Team Support Specialist
Newman Technology, South Carolina
08.2004 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Created and managed project plans, timelines and budgets.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Reviewed paperwork to determine priorities and set schedules.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Processed required paperwork to expedite handling of shipped and received goods.
Education
High School Diploma -
Batesburg-Leesville High School
Batesburg-leesville, SC05.1989
Skills
- Hardware diagnostics
- Application support
- Performance Testing
- Technical Support
- Equipment operations
- Schedule Planning
- Schedule Management
- Shipping procedures
- Package preparation
- Forklift Operation
- Safety Compliance
- Delivery Scheduling
Timeline
Team Support Specialist
Newman Technology, South Carolina
08.2004 - Current
High School Diploma -
Batesburg-Leesville High School
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