Barry Collins
Memphis,TN
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
29
29
years of professional experience
Work History
Material Handler(Offload)
FedEx-Memphis, TN
Memphis, TN
06.2017 - Current
- Unloading and Loading cargo from aircrafts
- Driving cargo to and from inputs
- Driving loaders to load and unload cargo from the aircrafts.
- Transported hazardous materials safely according to established protocols.
- Tracked shipment information using computerized systems such as SAP or Oracle software applications.
- Reported any malfunctions or damages of material handling equipment promptly.
- Supported other warehouse personnel in completing tasks efficiently.
- Managed work area cleanliness by following company guidelines for organization.
- Organized warehouse inventory according to warehouse plan.
- Utilized forklift to move inventory items.
- Loaded completed orders on pallets according to delivery numbers.
- Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
- Unloaded cargo from trucks with mechanized equipment.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Used scanners to track parcel information, condition or receipt.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Maintained accurate inventory records of all received items.
- Assessed and evaluated hazardous materials to determine proper course of action.
- Maintained records of all hazardous materials handled, stored, and disposed of in accordance with safety protocols.
- Conducted regular inspections of containers used to store dangerous chemicals or other substances to ensure their integrity.
- Reported any incidents involving exposure to hazardous substances promptly and accurately.
- Operated hose lines with extinguishing agents to assist firefighting operations.
- Delivered excellent customer service using effective interpersonal and problem-solving skills.
- Complied with company policies, as well as federal and local requirements, to maintain team and public safety.
- Participated in local prevention programs, conducting public education activities to promote fire public awareness.
- Developed clean-up and removal strategy for each individual case based on materials in question and available resources.
- Built structures to contain spills or hazardous areas prior to clean-up and removal.
- Monitored air quality in work areas where hazardous substances were present to maintain a safe environment.
- Inspected containers for any signs of leakage or contamination.
Team Athlete
Nike-Memphis, TN
Memphis, TN
06.2013 - 03.2023
- Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales
- Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting
- Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary
- Serve as a product knowledge resource for consumers and entry level associates
- Seek educational opportunities to develop advanced-level or specialized knowledge about selling niche products and culture, sales, and service techniques.
- Assist Leads, Senior Associates, and Managers in training entry level associates
- Assist with loss prevention efforts by providing proactive customer service.
- Maintained inventory records and tracked deliveries.
- Assessed customer feedback to improve services provided by the team.
- Provided customer service to clients, including resolving complaints and answering inquiries.
Youth Counselor
Youth villages-Bartlett, TN
Bartlett, TN
05.2010 - 08.2015
- Working with sexually and mentally abuse youth ages 8-12
- Rehabilitating morals, self-esteem, and self-confidence of youth
- Teaching social skills and life-skills to youth.
- Facilitated psychoeducational workshops on topics such as anger management, communication skills, and problem solving.
- Conducted assessments to identify mental health needs of youth.
- Developed individualized treatment plans based on assessment results.
- Collaborated with other professionals to coordinate client care and ensure continuity of services.
- Monitored progress of clients towards goals established in treatment plans.
- Participated in multidisciplinary team meetings to discuss best practices for clients' treatments.
- Encouraged positive behaviors through reinforcement techniques such as praise or rewards.
- Provided crisis intervention services in emergency situations.
- Promoted a safe environment by enforcing rules and regulations while supervising youth activities.
- Implemented behavior modification programs designed to reduce disruptive behaviors.
- Participated in continuing education courses related to counseling techniques and adolescent development.
- Engaged in regular supervision sessions with program managers and supervisors to review cases and update clinical practice methods.
- Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for youngsters.
- Maintained safe and therapeutic environment by monitoring, supervising and engaging youth in daily routines and programming.
- Supervised youth group members to maintain organized and safe environment.
- Monitored and cared for youth in carefully controlled environment to promote safety.
- Assisted youth with practicing coping skills to achieve completion of treatment goals.
- Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
- Communicated with challenged and troubled children in effort to exact positive impact and influence.
- Documented actions and incidents associated with youth program participants.
- Collaborated with counselors and parents to report youth behavior and progress.
- Utilized de-escalation techniques aligned with trauma-informed care model, driving intervention strategy.
- Advocated for at-risk youth individuals and promoted helpful resources and programs to foster progress.
- Transported and supervised youth to facilitate off-site appointments and recreational activities.
- Counseled individual youth and small groups on presenting needs and concerns.
- Improved children's behavior through coping skills and other therapeutic interventions.
- Developed case records, reports and other required documents to maintain youth's permanent record.
- Planned guidance and counseling programs to meet identified priorities and program objectives.
- Applied proper methods and procedures to physically restrain juveniles.
- Responded to crisis situations when severe mental health and behavioral issues arose.
Front Desk Agent
Heartbreak Hotel-Memphis, TN
Memphis, TN
06.2005 - 05.2010
- Assisting guest to their rooms
- Booking rooms, tours, and activities for guests
- Supervisor Bellman department
- Transporting guests back and forward to the airport
- Attending to Human Resources relations for the hotel/front desk department.
- Greeted customers in a professional and friendly manner.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Assisted guests at check-in, providing information on various services within hotel.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Addressed customer needs in a timely manner.
- Kept accurate records of guest transactions.
- Input and confirmed reservations for guests.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Kept records of room availability and guest accounts, manually or using computers.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
- Deposited guest valuables in hotel safes or safe-deposit boxes.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Managed cash drawer responsibly throughout shift.
Youth Counselor/Supervisor
Whitehaven Community Center-Memphis, TN
Memphis, TN
05.1995 - 08.2005
- Working with youth ages 7-15
- Redirecting moral skill, self-esteem, and self-confidence of youth
- Teaching social, life, and daily skills to youth
- Preparing youth for present and future school setting skills and situations
- Supervising classrooms and teachers (7-9), (10-12), (13-15).
- Provided individual, group, and family counseling services to youth.
- Facilitated psychoeducational workshops on topics such as anger management, communication skills, and problem solving.
- Developed individualized treatment plans based on assessment results.
- Transported and supervised youth to facilitate off-site appointments and recreational activities.
- Counseled individual youth and small groups on presenting needs and concerns.
- Improved children's behavior through coping skills and other therapeutic interventions.
- Developed case records, reports and other required documents to maintain youth's permanent record.
- Advised children and helped to foster improved levels of self confidence.
- Applied proper methods and procedures to physically restrain juveniles.
- Planned guidance and counseling programs to meet identified priorities and program objectives.
- Utilized de-escalation techniques aligned with trauma-informed care model, driving intervention strategy.
- Documented actions and incidents associated with youth program participants.
- Collaborated with counselors and parents to report youth behavior and progress.
- Communicated with challenged and troubled children in effort to exact positive impact and influence.
- Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
- Assisted youth with practicing coping skills to achieve completion of treatment goals.
- Supervised youth group members to maintain organized and safe environment.
- Monitored and cared for youth in carefully controlled environment to promote safety.
- Maintained safe and therapeutic environment by monitoring, supervising and engaging youth in daily routines and programming.
- Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for youngsters.
- Engaged in regular supervision sessions with program managers and supervisors to review cases and update clinical practice methods.
- Actively sought out innovative approaches to working with challenging youth populations.
- Advocated on behalf of clients when necessary to ensure proper access to services they need.
- Participated in multidisciplinary team meetings to discuss best practices for clients' treatments.
- Implemented behavior modification programs designed to reduce disruptive behaviors.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Encouraged development of relevant skills to help overcome specific concerns.
Education
Bachelor of Science - Education
The University of Tennessee - Martin
Martin, TN05-2008
Skills
- Customer services
- Accounting
- Teamwork
- Communication with staff and public
- Organization of inventory
- Discipline
- Daily morals
- Leadership
- Hard work ethics
- Educaton
- Teaching
- Leadership
- Inventory Management
- Counseling
- Hospitality
- Customer Service
- Customer Care
- Human Resources
- Materials Handling
- Experience with Children
- Warehouse Experience
- Shipping & Receiving
- Pallet Jack
- Order Picker
- Loss Prevention
- Load & Unload
- HRIS
- Communication skills
- Manufacturing
- English
- Microsoft Powerpoint
- Warehouse experience
- Human resources
- Training & development
- Supervising experience
- Analysis skills
- Nursing
- Interviewing
- Succession planning
- Operations management
- Childcare
- Warehouse management
- OSHA Compliance
- Tugger Operations
- Equipment safety
- Heavy Lifting
- Sales
- Logistics
- Clean Background Check
- Delivery Tracking
- Forklift Operation
Awards
- Whitehaven community center counselor of the month (August 2004)
- Youth Villages Teacher/Counselor of the year (December 2011)
- Whitehaven Community Center Counselor of the year (August 1996)
- Whitehaven Community Center Counselor of the year (August 1998)
- Whitehaven Community Center Counselor of the year (August 1999)
- Whitehaven Community Center Counselor of the year (August 2002)
- Whitehaven Community Center Counselor of the year (August 2004)
- Whitehaven community center counselor of the month (May 2002)
- Whitehaven community center counselor of the month (July 1999)
- Whitehaven community center counselor of the month (June 1998)
- Whitehaven community center counselor of the month (August 1996)
- Nike Store MVP of the Month (April 2014)
- Nike Store MVP of the Month (August 2015)
Timeline
Material Handler(Offload)
FedEx-Memphis, TN
06.2017 - Current
Team Athlete
Nike-Memphis, TN
06.2013 - 03.2023
Youth Counselor
Youth villages-Bartlett, TN
05.2010 - 08.2015
Front Desk Agent
Heartbreak Hotel-Memphis, TN
06.2005 - 05.2010
Youth Counselor/Supervisor
Whitehaven Community Center-Memphis, TN
05.1995 - 08.2005
Bachelor of Science - Education
The University of Tennessee - Martin
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