Barry Downs

• Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
• Achieved regional sales targets through effective territory management and relationship building with key clients.
• Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
• Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
• Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
• Managed team of sales representatives, providing guidance, coaching and support.
• Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
• Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.
• Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
• Established pricing strategies to maintain competitive pricing and maximize profits.
• Negotiated favorable contract terms with suppliers, optimizing profit margins while maintaining product quality standards.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Collaborated with marketing teams to help sales campaigns reach target audiences.
• Connected with prospects through trade shows, cold calling and local-area networking.
• Built relationships with customers and community to establish long-term business growth.
• Managed accounts to retain existing relationships and grow share of business.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Organized promotional events and interacted with community to increase sales volume.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Collaborated cross-functionally to optimize end-to-end sales processes, from prospecting through post-sales support services.

• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
• Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
• Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
• Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
• Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
• Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Cultivated company-wide culture of innovation and collaboration.
• Oversaw business-wide changes to modernize procedures and organization.
• Monitored key business risks and established risk management procedures.
• Managed financial, operational and human resources to optimize business performance.
• Communicated business performance, forecasts and strategies to investors and shareholders.
• Maintained P&L and shouldered corporate fiscal responsibility.
• Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.

• Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
• Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
• Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
• Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
• Generated detailed sales reports and forecasts to analyze performance and track progress.
• Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
• Developed and maintained positive relationships with clients in assigned sales territories.
• Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
• Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
• Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
• Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Managed accounts to retain existing relationships and grow share of business.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Built relationships with customers and community to establish long-term business growth.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
• Prepared sales presentations for clients showing success and credibility of products.
• Drove sales by developing multi-million dollar contract sales.
• Managed revenue models, process flows, operations support and customer engagement strategies.

• Managed a portfolio of 25 accounts totaling $5 Million in sales.

• Met with an average of 10 clients per week consistently, resulting in a 95% client retention rate.

• Effectively led a seasoned team of partner managers and account c o o r d i n a t o r s .

• Oversaw sales forecasting, goal setting and performance reporting for all accounts.

• Increased sales volume by adding new accounts in the southeast territory.

• Contact new and existing customers per year to discuss new products and services.

• Monitored market activity and quoted pricing to maintain healthy profit margins.

• Negotiated prices, terms of sale and service agreements.

• Created sales contacts with on- and off-premises accounts.

• Organized joint sales calls with current customers and outside v e n d o r s .

• Trained peers and management team on internal system supports and implementation plans.

• Maintained a central database of key contacts, risk ratings, financial impact and key issues.

• Managed fortune 100 accounts.

• Built client relationships by acting as the liaison between the customer service and sales teams.

• Analyzed and reported on customer activity, business trends, and areas of concern.

• Created proposals for new and repeat customer business transactions.

• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.

• Obtained and evaluated credit information about prospective customers.

• Managed a portfolio of 110 accounts totaling $ 120k in sales a month.

• Developed and implemented creative, cost effective programs which increased client retention rates by 85% compared to the prior year.

Effectively led a seasoned team of partner managers and account coordinators.

• Oversaw sales forecasting, goal setting and performance reporting for all accounts.

• Increased sales volume by adding 40 accounts in the Albany, Ga territory.

• Contacted new and existing customers per year to discuss new products and services.

• Monitored market activity and quoted pricing to maintain healthy profit margins.

• Negotiated prices, terms of sale and service agreements.

Created sales contacts with on- and off-premises accounts.

• Organized joint sales calls with current customers and outside vendors.

• Trained peers and management team on internal system supports and implementation plans.

• Maintained a central database of key contacts, risk ratings, financial impact and key issues.

• Built client relationships by acting as the liaison between the customer service and sales teams.

• Analyzed and reported on Monthly customer activity, business trends, and areas of concern.

• Created proposals for new and repeat customer business transactions.

• Contacted regular and prospective customers to explain product features and solicit orders.

• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.

• Obtained and evaluated credit information about prospective customers.

• Maintained friendly and professional customer interactions.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.