Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate.
Overview
23
23
years of professional experience
Work History
Property Manager
Self-employeed
06.2019 - Current
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Manager
Coffee Bean & Tea Leaf
03.2018 - 01.2019
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Launched new products and services with thorough market research, leading to increased revenue growth.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Manager
STARBUCKS COFFEE COMPANY
01.2001 - 07.2017
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Launched new products and services with thorough market research, leading to increased revenue growth.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.