Professional with high standards and a results-driven approach, prepared for the role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
30
30
years of professional experience
Work History
Human Resources Team Service Office Manager
Six Flags Fiesta Texas
06.2023 - 09.2025
Exceptional problem-solving skills by tackling challenges with innovative solutions and critical thinking. Combine strong leadership capabilities with a deep commitment to teamwork, creating an inspiring atmosphere that uplifts colleagues and drives collective success with a consistently positive attitude.
Outstanding written and verbal communication skills, guaranteeing clarity and effectiveness in every message.
Oversee the strategic development of comprehensive staffing plans that effectively meet and anticipate the organization's dynamic operational needs. This involves assessing workflow demands, optimizing personnel allocation, and ensuring that our teams are adequately equipped to deliver exceptional service. Through meticulous planning and a keen understanding of our operational priorities, I strive to enhance productivity and foster a collaborative work environment.
Develop and implement effective staff schedules using Optimum 8 to enhance coverage throughout the park. Focus on maintaining consistent staffing levels in all areas to ensure a positive experience for both staff and visitors.
Coordinating with various departments to better understand their staffing needs, working with the employment center to adjust manning and schedules accordingly.
Enhancing attendance monitoring and timekeeping practices while providing valuable support to employees, helping them align more effectively with their schedules.
Navigating last-minute changes is vital in the aspect of operations, particularly in ensuring shifts are covered for absent employees and that schedules are thoughtfully adjusted.
Manage, investigate, and assist in the resolution of team member concerns. Quickly learned and conducted HR investigations while utilizing HR software such as Optimum 8, Smartsheet's, Ultipro/UKG, and EAS.
Responsible for the electronically organized employee files and daily and accurate operation of Human Resource databases, including EAS, Optimum 8, and UKG applications. Inputs, tracks, and advice on team member attendance and other policy violations.
Human Resources Manager/Recruiter Manager
Party Staff Inc.
02.2021 - 03.2023
Carefully entered the names of my staff members into the FileMaker program, ensuring that all details were accurate, to facilitate the processing of their payroll. This step is essential to ensure everyone receives their pay on time and without issues. Review employee files regularly.
Entering client orders while ensuring meticulous attention to detail and accuracy, all within a prompt timeframe. Reviewing event orders for accuracy (i.e., event information, bill rates, contract clients, attestation form, security clearance, staffing assignments).
Ensuring that the needs and concerns of all field staff and clients are thoroughly addressed, while also implementing disciplinary measures when required to uphold standards and maintain a productive work environment.
Maintaining compliance with policies and procedures as set forth by Party Staff Inc.
LaVetCorps Navigator
Louisiana Department of Veterans Affairs
07.2019 - 01.2021
Supported 100+ transitioning veterans in their successful integration into college life following military service.
Counselor and peer mentor, who provided dedicated support to student veterans navigating the transition from military service to college life.
Offered guidance on academic resources, study skills, and time management, while also facilitating workshops that focused on career development and networking. By fostering a supportive environment. Helped veterans adapt their skills and experiences to succeed in an academic setting, ensuring they received the emotional and practical assistance needed to thrive during this significant life change.
Collaborate and organize community service projects benefiting both on and off-campus veterans.
Navy Recruiting Command
06.2007 - 10.2011
Managed the recruitment process for diverse roles within the Navy, utilizing various channels to attract high-quality candidates.
Conducted comprehensive interviews, assessments, and background checks to evaluate candidate qualifications and fit for Navy service.
Developed and implemented effective onboarding programs for new recruits, facilitating a smooth transition into Navy life and training.
Ensured compliance with federal regulations and Navy standards throughout the recruitment process; prepared and maintained accurate recruitment reporting.
Collaborated with senior leadership and departmental heads to identify staffing needs and develop strategic recruiting initiatives. Organized and participated in job fairs, outreach events, and community engagements to promote Navy opportunities and recruit talent.
Utilized HR systems to maintain candidate databases, track recruitment metrics, and analyze hiring trends for continuous improvement.
Successfully increased recruitment numbers by 35% through targeted outreach strategies and innovative marketing approaches.
Recognized for excellence in candidate engagement, resulting in higher retention rates among new recruits.
Interviewing Techniques - Compliance and HR Regulations - Training and Development - Data Analysis and Reporting and Subject Matter Expertise; sustained a ready force of 317,000+ active duty and 62,000+ reserve personnel.
MILITARY SPECIAL FORCES
U.S. Navy
07.2000 - 10.2003
Military Special Forces: Established and maintained the safety and security of 1,200 plus military and civilian employees during special events and site-wide daily operations.
Transferred to land-based operations, taking the helm of a significant $100 billion enterprise dedicated to training local and auxiliary security forces.
Meticulously managed and authorized access to the facility, ensuring that only qualified personnel could enter.
Played a crucial part in supporting the strategic deployment and effective utilization of various advanced weapon systems.
Coordinated in-depth training programs designed to ensure that our teams consistently achieved their monthly sustainment qualifications with high efficiency and precision.
Managed and maintained a $2.7B operation. Assisted in the maintenance and upkeep of steam-driven aircraft launch equipment and supervised 100+ associated personnel.
Contributed to over 37,000 flawless aircraft launches, averaging 18 launches per day over a six-month deployment period for 20 years.
Supervised performance of over 3,000 hot work evolutions during three separate periods supporting continuous overhaul and maintenance of ship repair; efforts totaled to over 130,000 mishap-free person-hours ensured the ship was ready for mobility when called upon to dispatch and deploy to combat.
Investigated and implemented recommendations for quality improvement, increased productivity, and cost reduction on hydraulic and steam pneumatic equipment.
Monitored production operations for compliance with specifications and promptly reported defects — developed program plans, goals, objectives, and milestones for evaluating and measuring the effectiveness of operations.
Maintenance Support Supervisor: Led a customer service office team and provided personnel support for over 150 departments, while overseeing workforce publications, initiatives, and development efforts.
Maintenance Material Management (3M) Instructor: Successfully coached more than 2,000 individuals, equipping them with the knowledge and skills necessary to enhance the ship's readiness and effectively support its mission.
Active manager of my department's Damage Control division, overseeing the operation of the proper safety equipment to defend the ship if needed and advising twenty-plus people on the ship's safety.
Education
Bachelor of Science - Business Management with a concentration in Human Resources
University of New Orleans
New Orleans, LA
12.2020
Associate degree - General Studies, History
Delgado Community College
New Orleans, LA
05.2018
Skills
Over 10 years of strong Human Resource Management and Leadership skills, including the oversight of over 130 military and civilian personnel spread throughout several states
Member of the Society for Human Resource Management (SHRM)
Skilled in Human Resources activities using recruiting software (JazzHR) and onboarding new field staff into the (FileMaker) program for payroll Performing (E-verify) checks to verify eligibility for work in the United States
Utilize USAFACT and Verifiable Screening to efficiently conduct background checks for hiring the best candidates
Processed payroll using Paychex
Constructed numerous spreadsheets using Microsoft Excel Managed 341 events per month with minimal errors
Responsible for thoroughly understanding the concepts, regulations, and practical applications of the Family Medical Leave Act (FMLA) This includes knowledge of employee eligibility requirements, the process for requesting leave, the duration of leave available, and the implications for both employees and employers during the leave period
Strong communication skills and ability to build relationships across various stakeholder groups, including school district leaders, city officials, parents, and community members Ability to work independently and collaboratively with the team
Deeply committed to enhancing key functional areas such as recruitment by implementing targeted strategies that attract top talent and developing training programs for new and entry-level employees to ensure they are well-equipped to succeed
Drive strategic policy implementation to ensure alignment with organizational goals, facilitating effective decision-making processes
Focus on fostering positive employee relations through open communication initiatives and conflict resolution training
Creating a culture of trust and engagement Cultivate a supportive workplace environment that promotes individual growth and professional development and encourages team collaboration
OMEGA DELTA SIGMA FRATERNITY
Sergeant-At-Arms, April 2018-Present
THE UNIVERSITY OF NEW ORLEANS, New Orleans, Louisiana
Maintaining order and decorum at meetings
Responsible for coordinating and supervising chapter operations progress towards achieving our goals.
Instruction of Prospects in Fraternity history and foundation
Master of Rituals
Training
Professional Selling Skills (PSS) 2007
Professional Selling Skills Coaching (PSC) 2007
Navy Recruiter Academy 2007
Awards
Phi Theta Kappa (Honors Society), Navy good conduct medal (6), Navy and Marine Corps achievement medal (4), Certificate of Appreciation for Inaugural LaVetCorps Service from State of Louisiana Veterans Affairs.