Barry Langston
Cave Springs,AR
Summary
Hard-working and reliable, I am highly skilled at problem-solving and customer service. I am resourceful at juggling multiple tasks and prioritizing jobs. I am friendly, efficient, and devoted to maximizing customer satisfaction with exceptional service and support. I am also Highly skilled at retaining products and service information to provide effective issue resolution.
Overview
24
24
years of professional experience
Work History
Facilities Coordinator
City Of Bentonville
2022.09 - 2024.04
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
- Served as point of contact for internal and external customers seeking support and information.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Collaborated with cross-functional teams on facility projects, leading to improved work environments and increased productivity.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Managed subcontractors effectively while following up on their work ensuring successful completion according to project timelines.
- Conducted regular facility inspections to identify repair needs or improvements.
- Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
- Evaluated vendor contracts to ensure optimal service levels while maintaining cost control measures.
- Improved facility efficiency by implementing preventive maintenance programs and coordinating with vendors for timely repairs.
- Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
- Ensured safety compliance by conducting regular inspections, identifying potential hazards, and implementing corrective actions.
- Oversaw capital improvement projects to upgrade facilities infrastructure while adhering to budget constraints.
- Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
- Managed budget for facilities operations, ensuring cost-effective allocation of resources and minimizing expenses.
- Maintained accurate records of equipment warranties, service agreements, and necessary documentation to ensure prompt resolution of issues when needed.
- Updated tracking system monitoring facilities-related materials, supplies and equipment.
- Developed training programs for staff members, resulting in a more skilled workforce and higher quality services.
- Assisted with meetings and conference room reservations.
- Maintained facility grounds, equipment, and safety compliance.
- Prepared reports and schedules with accuracy.
- Reviewed and oversaw construction and renovation projects.
- Ordered, maintained and distributed supplies and inventory.
- Oversaw building automation system and monitored CCTV, security, and audio-visual systems, maintaining the functionality of the equipment.
- Held classes to teach staff facility procedures.
- Oversaw annual budget to handle supply, labor, and maintenance needs.
- Created and implemented operational policies, processes, and procedures to keep facilities running smoothly.
- Being able to stay on task with multiple projects going on.
Security Service Technician
Advantage Security
2021.09 - 2022.09
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Tested systems, noting issues and completing preventive maintenance.
- Troubleshot complex system malfunctions, quickly identifying root causes and implementing effective solutions.
- Increased customer satisfaction by providing timely and effective technical support for security systems.
- Optimized system performance through routine testing, calibration, and adjustment of security equipment.
- Provided expert advice to clients on best practices for maintaining and operating their security systems, ensuring long-term reliability and effectiveness.
- Enhanced security system efficiency by performing regular maintenance and updates on equipment.
- Trained new technicians on company procedures, equipment usage, and troubleshooting techniques to ensure consistent quality across the team.
- Contributed to overall company success by consistently meeting or exceeding assigned performance metrics and goals.
- Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
- Installed access and elevator controls, alarms and video surveillance systems.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
- Educated customers on effective use of security systems.
- Explained how to properly use security systems so that customers were knowledgeable.
- Responded to maintenance calls and troubleshot devices.
- Demonstrated features and functionality of alarm systems to customers.
- Installed, tested, and serviced alarms and associated systems for commercial and residential customers.
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Read and understood product manuals and blueprints.
- Tested all newly installed fire alarms.
- Fully installed fire alarms and various security devices.
- Expanded company clientele through referrals from satisfied customers due to exceptional service provided as a Security Service Technician.
Low Volt Project Manager
Dunk Fire Security
2021.01 - 2021.09
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Provided detailed project status updates to stakeholders and executive management.
- Developed and initiated projects, managed costs, and monitored performance.
- Managed projects from procurement to commission.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Negotiated and managed third-party contracts related to project deliverables.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Security Installer
Dunk Fire & Security
2015.03 - 2021.01
- Established positive working relationships with other professionals in the field, fostering a collaborative environment for successful project completion.
- Improved response time for emergency situations by optimizing communication between alarm systems and monitoring centers.
- Reduced false alarms for clients by accurately calibrating sensors and detectors during installation.
- Ensured minimal disruption to client''s daily operations by scheduling installations at convenient times and maintaining a clean work area during projects.
- Demonstrated strong attention to detail while adhering to all relevant codes and regulations during installations.
- Increased overall network security by integrating access control systems with video surveillance technology during installations.
- Streamlined troubleshooting processes by creating detailed documentation of each installation, simplifying future maintenance efforts.
- Minimized instances of unauthorized entry by accurately programming key fobs and access cards for clients during installation.
- Installed and repaired over [Number] security systems and programmable logic controls.
- Troubleshot complex technical issues during installation, minimizing downtime and ensuring system functionality.
- Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
- Installed access and elevator controls, alarms and video surveillance systems.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
- Explained how to properly use security systems so that customers were knowledgeable.
- Responded to maintenance calls and troubleshot devices.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Fully installed fire alarms and various security devices.
- Communicated effectively with customers, answering questions, and concerns regarding systems.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Assisted with electrical installations of lighting and smoke detectors.
- Tested all newly installed fire alarms.
- Managed inventory effectively, ensuring all necessary equipment was available for scheduled installations without delay.
- Provided comprehensive training to clients on the use and maintenance of their security systems, empowering them to take control of their safety.
- Contributed to company growth through consistently positive feedback from clients regarding the quality of installed security systems.
Installer II
DirecTv
2010.01 - 2012.02
- Installed and delivered all satellite components to homes, offices, restaurants, etc
- And customized installation according to the individual need
- Programmed the remote control, connected all the cables to the HDTV equipment, or equipment available, and optimized the system for maximum output
- Ensured the proper functioning of all equipment connected to the television and established smooth navigation between them
- Performed all installation work such as connecting wires through the wall to provide optimal solutions with minimal visual impact
- In charge of safety for the entire tech force by ensuring all technicians are provided with a safe work environment and following all safety precautions
- Installed TV and home theater components when requested by individuals including all wires, TVs, CD/DVD/Blue Ray systems, gaming, etc.
Installer / Quality Control Technician
MasTec Advanced Technologies
2002.03 - 2010.01
- Installed and delivered all satellite components to homes, offices, restaurants, etc
- And customized installation according to the individual need
- Programmed the remote control, connected all the cables to the HDTV equipment, or equipment available, and optimized the system for maximum output
- Ensured the proper functioning of all equipment connected to the television and established smooth navigation between them
- Performed all installation work such as connecting wires through the wall to provide optimal solutions with minimal visual impact
- In charge of ensuring all technicians were providing quality work to customers.
Cable Installer
PhaseCom
2000.02 - 2002.03
- Installed and delivered all satellite components to homes, offices, restaurants, etc
- And customized installation according to the individual need
- Programmed the remote control, connected all the cables to the HDTV equipment, or equipment available, and optimized the system for maximum output
- Ensured the proper functioning of all equipment connected to the television and established smooth navigation between them
- Performed all installation work such as connecting wires through the wall to provide optimal solutions with minimal visual impact.
Education
High School Diploma -
Burleson High School
01.1999
Skills
- Attention to Detail
- Time Management
- Positive Attitude
- Power Tool Operation
- Following safety practices
- Customer Service
- Pre-installation Site Prep
- Equipment Installation
- Equipment Operation
- Customer Relations
- Troubleshooting and testing
- Worksite preparation
- Quality Checks
- Troubleshooting
- Blueprint Reading
- Worksite Safety and Maintenance
- Professional Appearance
- Hardware Installation
- Inventory Accountability
- Inventory Oversight
- Installation updates
- Work Orders
- System repairs
- Diagnostics and troubleshooting
- Residential and commercial installations
- Company vehicle maintenance
- Project estimation and bidding
- Site surveys
- Project Management
- Software Installation
- CCTV installation
Awards
- Satellite Broadcasting & Communications Association Certification, DirecTv 2003
- Quality Control Certificate, DirecTv 2010 - 2011
- Safety Certification, DirecTv 2010 - 2011
- Safety Team, DirecTV
- SCTE certification
Timeline
Facilities Coordinator
City Of Bentonville
2022.09 - 2024.04
Security Service Technician
Advantage Security
2021.09 - 2022.09
Low Volt Project Manager
Dunk Fire Security
2021.01 - 2021.09
Security Installer
Dunk Fire & Security
2015.03 - 2021.01
Installer II
DirecTv
2010.01 - 2012.02
Installer / Quality Control Technician
MasTec Advanced Technologies
2002.03 - 2010.01
Cable Installer
PhaseCom
2000.02 - 2002.03
High School Diploma -
Burleson High School
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