Barry L. Nelson
Ankeny,IA
Summary
Seasoned management professional with over 25 years of hands-on experience driving operational efficiency and productivity. Expertise in inventory control, logistics coordination, and process optimization. Strong focus on team collaboration and achieving results. Known for reliability and flexibility in dynamic environments.
Overview
26
26
years of professional experience
Work History
Warehouse Operations Manager
JT Logistics
Altoona, IA
10.2021 - Current
- Oversee daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Built a motivated warehouse team (compromised of 50 warehouse employees, including multiple supervisors/leads) to consistently accomplish operation goals and exceed performance targets.
- Redesigned warehouse layout to accommodate seasonal project work. Implemented additional pick and pack lines that maximized space utilization and staffing resources.
- Optimized order picking processes, leading to faster fulfillment times and improved customer experience, while maintaining 90 inbound and 120 outbound truckloads per week.
- Trained and mentored staff on best practices for inventory handling and equipment operation.
- Implemented safety protocols, reducing workplace accidents and ensuring a safer work environment for employees.
- Conduct regular performance evaluations for staff members, fostering a culture of growth and continuous improvement.
- Monitor inventory levels closely, preventing stockouts and overstock situations that could negatively impact customers.
Warehouse Operations Assistant Manager
XPO Logistics
Des Moines, IA
12.2011 - 10.2021
- Assisted with daily warehouse operations, including receiving, storage, and shipping of food grade products to ensure smooth workflow
- Trained employees on safety protocols and operational procedures to enhance team compliance and performance
- Audited data and analyzed efficiencies of warehouse activities, generating reports to identify areas for improvement
- Analyzed continuous quality improvement information
- Interviewed, hired, disciplined, and completed performance reviews of warehouse staff of over 100 employees at a 3 shift operation
- Completed monthly building inspections
- Responded directly to any customer special requests
Customer Service Technician
Universal Hospital Services
Urbandale, IA
08.2010 - 12.2011
- Prioritized and serviced medical facilities' on-demand needs from delivery to pickup
- Responded to customer requests promptly, proactively addressing and troubleshooting issues
- Used AS400 for processing and transferring orders, managing inventory control, warehousing, and billing
- Provided technical support and training for healthcare staff on medical equipment usage.
- Demonstrated exceptional attention to detail when documenting customer interactions and troubleshooting steps taken, leading to more efficient resolutions for future cases.
Customer Service Department Manager/Project Manager
American Athletic/Spalding
Jefferson, IA
09.2006 - 01.2010
- Led the customer service team and was accountable for all department operations
- Ensured order processing and billing are complete and accurate
- Provided communication between manufacturing, shipping, and sales departments
- Prepared customer/dealer quotations as needed
- Provided information, technical assistance, and training to all customer service team members
- Handled inquiries related to buying programs, payment terms, product pricing, product availability, and product specification
Warehouse Operations Supervisor
Jacobson Warehouse Company
Ankeny, IA
05.2000 - 09.2006
- Managed day to day operations and staff of warehouse
- Received and processed product orders from Merial Headquarters
- Shipped and tracked product from warehouse to direct customers
- Ensured proper product storage from receiving product at warehouse to receiving of product at final customer
- Calculated and managed inventory par levels
- Communicated with customers regarding specific orders and requests
- Reviewed and approved warehouse invoices
- Computed and analyzed employee payroll numbers
- Operated Accuplus to handle various aspects of warehouse managing
Education
Bachelor of Science - Transportation and Logistics
Iowa State University
Ames, IA01.2000
Skills
- Shipping and receiving
- Order fulfillment
- Waste reduction
- Forklift operations
- Goal setting
- Workforce management
- Performance maximization
- Warehouse safety
- Customer service
- Stock control
- Problem-solving
- Hiring and training
Timeline
Warehouse Operations Manager
JT Logistics
10.2021 - Current
Warehouse Operations Assistant Manager
XPO Logistics
12.2011 - 10.2021
Customer Service Technician
Universal Hospital Services
08.2010 - 12.2011
Customer Service Department Manager/Project Manager
American Athletic/Spalding
09.2006 - 01.2010
Warehouse Operations Supervisor
Jacobson Warehouse Company
05.2000 - 09.2006
Bachelor of Science - Transportation and Logistics
Iowa State University