Barry Matteson
Wakefield ,Rhode Island
Summary
Proven track record of enhancing customer satisfaction and meeting sales goals at Wakefield Service Station, showcasing adaptability and cash handling expertise. As a Bar Supervisor at Legal Seafoods, significantly reduced stock waste and improved financial accuracy. Demonstrates professional appearance and resilience, excelling in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Gas Station Team Member
Wakefield Service Station
09.2022 - 09.2024
- Maintained strong communication skills when interacting with both customers and team members, contributing to a positive work atmosphere.
- Addressed customer inquiries promptly, providing accurate information regarding products, services, or general inquiries about the gas station facilities.
- Contributed to meeting sales goals through proactive engagement with customers and effective product promotion techniques.
- Assisted in inventory management, accurately tracking and ordering products as needed.
- Handled cash with high accuracy and took care to check bills for fraud.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Bar Supervisor
Legal Seafoods
06.2002 - 12.2008
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Closed out cash register and prepared cashier report at close of business.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Completed bar opening and closing procedures.
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
- Checked ID cards and verified bar guests were of legal age.
- Handled $Amount cash on daily basis, which built trustworthiness, and loyalty with owners.
- Evaluated employee performance periodically through observation, feedback sessions, goal-setting meetings.
- Implemented cash handling procedures to minimize discrepancies in register transactions, ensuring accurate financial reporting.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Bartender
Oceaniare Restaurant
01.2009 - 09.2015
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
Bachelor Of Administration - BA in Communications
University of Rhode Island
Kingston, RI05.1990
Skills
- Professional Appearance
- Basic Math Competency
- Stocking and Replenishment
- Adaptability and Resilience
- Cash handling expertise
- Safety protocol knowledge
Accomplishments
Completed six years of Military service in the R.I.N.G. as a Military Police officer.
Timeline
Gas Station Team Member
Wakefield Service Station
09.2022 - 09.2024
Bartender
Oceaniare Restaurant
01.2009 - 09.2015
Bar Supervisor
Legal Seafoods
06.2002 - 12.2008
Bachelor Of Administration - BA in Communications
University of Rhode Island
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