Barry Stockton
Upland,CA
Summary
Motivated Recovery Specialist with over twenty years of experience in client relations and case investigations. Provides reliable solutions to financial disputes through quick, efficient, procedure complaint service.
Overview
22
22
years of professional experience
Work History
Loss Recovery Collector
TNT Construction Cleanling Services
05.2020 - Current
- Conferred with customers by telephone to determine reasons for overdue payments and to review terms of sale and credit conditions
- Investigated payment arrears in debtor portfolios, coding information appropriately to determine subsequent collection process
- Negotiated settlements and payment agreements with customers
- Turned over account records to attorneys for pursuance of customers who failed to respond to collection processes.
Collections Specialist
United Payment Center
02.2009 - 04.2019
- Collected payments, updated accounts, and notified customers of additional responsibilities
- Used persuasive communication skills to obtain payments from customers
- Educated debtors on methods for paying debts in full
- Processed payments from debtors by phone, email and online methods
- Negotiated settlements and payment agreements with customers
- Utilized skip-tracing methods to find debtors.
Collections Agent
Cashcall Inc.
06.2005 - 01.2009
- Updated debtor accounts with personal information and purged inactive records
- Utilized skip-tracing methods to find debtors
- Negotiated settlements and payment agreements with customers.
Collections Agent
Brizemister Law Firm
04.2002 - 05.2005
- Conducted skip tracing to locate individuals responsible for outstanding balances
- Set up payment plans to help customers bring accounts current
- Employed effective communication and problem-solving skills, enabling successful debt recoveries and improving customer relationships.
Education
Compleated three years of college - School of Business
Illinois State University
Normal, ILSkills
- Analytical Thinking
- Payment Arrangements
- Account Management
- Active Listening
- Goal-Oriented
- Skip Tracing
Timeline
Loss Recovery Collector
TNT Construction Cleanling Services
05.2020 - Current
Collections Specialist
United Payment Center
02.2009 - 04.2019
Collections Agent
Cashcall Inc.
06.2005 - 01.2009
Collections Agent
Brizemister Law Firm
04.2002 - 05.2005
Compleated three years of college - School of Business
Illinois State University
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