To obtain a position that will allow for growth and opportunity in Property Management.
Experienced with overseeing daily property management tasks, including tenant relations and maintenance coordination. Utilizes effective communication and organizational skills to ensure smooth operations. Track record of maintaining high tenant satisfaction and property standards.
Overview
21
21
years of professional experience
Work History
On Site Property Manager
Community Management Corporation
09.2023 - 01.2025
Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.
Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
Ensured legal compliance by keeping up-to-date on local laws and regulations pertaining to property management.
Organized community events to create a sense of belonging among residents and improve overall tenant satisfaction.
Enhanced property appearance with regular inspections and proactive maintenance.
Maintained detailed documentation of all incidents occurring at the property, providing clear records for future reference when needed.
Maintained accurate financial records, facilitating budget management and expense tracking.
Sales Associate
Sheetz
09.2021 - 09.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Property Manager
Ginkgo Property Management
01.2014 - 01.2018
Mangers all aspects of the leasing process, including, but now limited to, incoming traffic, qualifying aspect
Respond to phone and email inquiries including but not limited to providing leasing information
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations
Review rents to ensure that they are in line with rental markets
Act as liaisons between on-site managers or tenants and owners
Leasing Consultant280 Unit's Community
Bell Partners
01.2013 - 01.2014
Mangers all aspects of the leasing process, including, but now limited to, incoming traffic, qualifying aspect
Respond to phone and email inquiries including but not limited to providing leasing information
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations
Review rents to ensure that they are in line with rental markets
Act as liaisons between on-site managers or tenants and owners
Assistant Manager Customer Care (Community HOA'S)
Associa HRW Inc.
01.2011 - 01.2013
Managed difficult or emotional customer situations; responds promptly to customer 's needs; solicits customer 's feedback
Focused on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting;
Prioritized and planned work activities; uses time efficiently; planned for additional resources; set goals and objectives
Demonstrated accuracy and thoroughness; looks for ways to improve and promote quality