BART BEVERLY
Lynchburg,VA
Summary
Customer-oriented General Manager with 20 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Microtel, Lynchburg
LOynchbru, VA
01.2023 - 04.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
Operations Manager
Microtel, Lynchburg
Lynchburg, VA
03.2018 - 12.2023
- Addressed customer concerns with suitable solutions.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Responded to information requests from superiors, providing specific documentation.
- Integrated technology to increase efficiency and real-time accountability of operational tasks.
Education
Master of Arts - Human Services
Liberty University
Lynchburg, VA05-2009
Skills
- Quality Management
- Distribution Management
- Customer Retention
- Project Management
- P&L Management
- Staff Supervision
Certification
- Wyndham General Manager Certification
References
References available upon request.
Timeline
General Manager
Microtel, Lynchburg
01.2023 - 04.2024
Operations Manager
Microtel, Lynchburg
03.2018 - 12.2023
Master of Arts - Human Services
Liberty University
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