Bart Graham
Weirsdale,FL
Summary
Dynamic water resources manager with expertise in budget planning, community engagement, and regulatory compliance. Committed to enhancing operational efficiency and driving successful community development initiatives.
Overview
10
10
years of professional experience
Work History
Manager Water Resources
Villages Community Development District
The Villages, Florida
07.2016 - Current
- Managed community development projects, ensuring compliance with local regulations.
- Coordinated resident engagement and feedback sessions with upper management.
- Oversaw budget planning and allocation for district initiatives.
- Developed strategic plans to enhance community services and infrastructure.
- Led team meetings to align goals and track project progress.
- Implemented policies to improve operational efficiency within the division.
- Trained staff on best practices for community outreach and public relations.
- Monitored staff performance and addressed issues promptly.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Education
Vocational - Class C Water Treatment
University Of Florida
Gainesville, FL09-2009
Waste Water Collections
University Of Florida
Gainesville, FL03-2004
High School Diploma -
Leesburg High School
Leesburg, FL05-1991
Skills
- Budget planning
- Strategic planning
- Project management
- Regulatory compliance
- Community engagement
- Customer relationship management
- Performance monitoring
- Staff recruitment
- Operational efficiency
- Team leadership
- Problem solving
- Effective communication
- Conflict resolution
- Training and development
- Decision making
- Expense tracking
- Customer service
- Contract management
- Budget control
- Performance management
- Employee onboarding
- Complex Problem-solving
Timeline
Manager Water Resources
Villages Community Development District
07.2016 - Current
Vocational - Class C Water Treatment
University Of Florida
Waste Water Collections
University Of Florida
High School Diploma -
Leesburg High School