James Boogerd
Irvine,CA
Summary
Seasoned professional with a robust background in administrative and military operations, notably with USMC Camp Pendleton. Excelled in roles requiring exceptional customer service and effective communication, alongside expertise in radio communications and cryptography. Proven track record in enhancing team efficiency and maintaining critical equipment, underscoring a commitment to excellence and security. Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager
Department of Veterans Affairs
Mission Viejo, CA
08.2024 - Current
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Squad Leader
USMC Camp Pendleton
Oceanside, CA
07.2023 - 07.2024
- Directed team in executing responsibilities, focusing on communication setup and inventory organization.
- Provided guidance to subordinate personnel on tactical operations and training.
- Conducted training sessions on radio protocols and communication tools.
Training NCO
USMC Camp Pendleton
Oceanside
04.2021 - 07.2024
- Coordinated training schedules and facilitated classroom instruction for Soldiers and NCOs.
- Delivered constructive feedback to enhance participant learning experience
- Contributed to the formation of personalized educational strategies grounded on skills analysis
Multichannel Transmission Systems Operator
USMC Camp Pendleton
Oceanside, CA
04.2021 - 07.2024
- Provided communication through various radio equipment for the commanding officer to control the battle space.
- Established encrypted radio networks to maintain communication security
- Conducted quarterly inventories of high-value communication equipment
Education
High School Diploma -
Apple Valley High School
Apple Valley06-2020
Skills
- Customer Service
- Effective Communication
- Squad training
- Task Delegation
- Coaching and Mentoring
- Radio Communications
- Cryptography knowledge
- Electronics troubleshooting
- Radio equipment knowledge
- Maintaining privacy
- Maintaining equipment
- Emergency Response Coordination
Accomplishments
- Meritorious Promotion to Corporal
- Command Recognition for Outstanding Performance as Communication Site Chief
Certification
- Transmission Systems Operator Cert.
- OSHA 10 Hour Cert.
- Advance Radio Operators Course Cert.
- Leadership and Seminar Cert.
Timeline
Office Manager
Department of Veterans Affairs
08.2024 - Current
Squad Leader
USMC Camp Pendleton
07.2023 - 07.2024
Training NCO
USMC Camp Pendleton
04.2021 - 07.2024
Multichannel Transmission Systems Operator
USMC Camp Pendleton
04.2021 - 07.2024
High School Diploma -
Apple Valley High School