Bartley Howley
Washington,NJ
Summary
Highly skilled and results driven professional, adept in strategy development and complex problem-solving. Demonstrated success in enhancing sales team performance and fostering strong customer relationships. Skilled in delivering impactful presentations and driving business growth. Proven track record of mentoring staff and achieving targets through innovative solutions and effective relationship management. Detail oriented and organized, with a commitment to build strong relationships with clients, deliver exceptional support and exceed customers expectations.
Overview
30
30
years of professional experience
Work History
Manager Solutions Architect
Verizon Wireless
Allentown, PA
01.2022 - Current
- Provide support to multiple Pennsylvania B2B direct sales teams catering to diverse industries such as real estate, distribution, transportation, and technology.
- Tracked and evaluated sales representatives performance, implementing programs to enhance Key Performance Indicators.
- Engage in various sales activities, including cold calling, ride-alongs, sales blitz, role plays, and teach-back sessions.
- Spearheaded the development of wireless data opportunities, strategically promoting services and solutions within the small to medium business segment.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Advanced Solution Architect
Verizon Wireless
New York Metro
08.2013 - 12.2021
- Provided sales and support to multiple New York Metro SMB and enterprise teams.
- Develop strategies for channel partners to support growth opportunities for data products and services to grow market share and increase revenue.
- Strong ability to articulate Verizon offerings across multiple disciplines including data, voice, UC&C, security and mobility strategies.
- Posses strong presentation skills, with the ability to develop and deliver technical presentations to customers and tailor content to audience as appropriate.
- Winners Circle winner multiple years
Data Solutions Manager
Verizon Wireless
04.2009 - 07.2013
- Provide sales and support to multiple New York Metro direct sales teams selling to local, state and federal agencies.
- Enhanced client satisfaction by providing tailored solutions to meet their specific needs.
- Provide product demonstrations to clients and training to direct sales teams.
- Possess a solid understanding of the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with Verizon Wireless versus the competition.
Account Manager-VAD
Verizon Wireless
Morristown, NJ
04.2006 - 03.2009
- Subject matter expert in cellular technology within laptops, supporting all Verizon direct teams in New York & New Jersey.
- Work closely with OEM's to provide latest product offerings to sales teams and generate leads for them.
- Lead the sales collaboration process between OEM, sales team and customer.
Indirect Account Manager
Verizon Wireless
New York Metro
01.2003 - 03.2006
- Onboard new agents and/or open additional locations in areas where Verizon didn't have a strong presence.
- Conducted regular account reviews, identifying areas of growth potential and implementing action plans accordingly.
Zone Sales Manager
Verizon Wireless
New Jersey
12.2001 - 01.2003
- Managed a high-performing sales team, providing coaching and mentorship to ensure consistent achievement of targets.
- Conducted regular performance evaluations for sales team members, identifying areas for improvement and providing constructive feedback.
Indirect Account Manager
Verizon Wireless
New Jersey
01.1998 - 01.2002
- Managed indirect national agent retail locations, enhancing the locations productivity of Verizon Wireless sales.
Corporate Account Representative
Verizon Wireless
Morristown, NJ
01.1996 - 12.1998
- Supported corporate account managers in processing orders, answering customers inquiries, and supporting employee days at customer locations.
Customer Service Representative
Verizon Wireless
Morristown, NJ
11.1994 - 12.1995
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Marketing
Salisbury State University
Salisbury, MDSkills
- Complex Problem-Solving
- Staff Training and Development
- Business Development
- Sales Support
- Strategy Development
- Team Leadership
- Problem Solving
- Customer Relationship Management
- Presentation Skills
- Training & Development
Timeline
Manager Solutions Architect
Verizon Wireless
01.2022 - Current
Advanced Solution Architect
Verizon Wireless
08.2013 - 12.2021
Data Solutions Manager
Verizon Wireless
04.2009 - 07.2013
Account Manager-VAD
Verizon Wireless
04.2006 - 03.2009
Indirect Account Manager
Verizon Wireless
01.2003 - 03.2006
Zone Sales Manager
Verizon Wireless
12.2001 - 01.2003
Indirect Account Manager
Verizon Wireless
01.1998 - 01.2002
Corporate Account Representative
Verizon Wireless
01.1996 - 12.1998
Customer Service Representative
Verizon Wireless
11.1994 - 12.1995
Bachelor of Science - Marketing
Salisbury State University