Bartley Rector
San Francisco,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Overnight Shift Supervisor
St. Francis Yacht Club
11.2010 - 05.2023
- Maintained professional, organized, and safe environment for employees and patrons.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Provided security and customer service for club members and support for managers and employees.
- Reported maintenance or any security issues with managers and staff.
Customer Sales and Service Expert
Palm Beach Store
08.2008 - 01.2013
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
Customer Sales and Service Expert
Houdini's Magic Shop
12.2005 - 07.2008
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Retail Merchandiser
National Marketing Services
01.2003 - 11.2005
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
Assistant Manager
Vitamin World
01.2000 - 12.2002
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
No Degree - Criminal Justice/ Fire Science/ EMT-1
Lassen Community College
Susanville, CASkills
- Merchandising Proficiency
- Security Practices
- Retail Store Operations
- Cash Register Operation
- Documentation and Recordkeeping
- Product Promotion
- Customer Experience
- POS Systems Operations
- Shrink Minimization
- Self-Motivated
- Multitasking Abilities
Timeline
Overnight Shift Supervisor
St. Francis Yacht Club
11.2010 - 05.2023
Customer Sales and Service Expert
Palm Beach Store
08.2008 - 01.2013
Customer Sales and Service Expert
Houdini's Magic Shop
12.2005 - 07.2008
Retail Merchandiser
National Marketing Services
01.2003 - 11.2005
Assistant Manager
Vitamin World
01.2000 - 12.2002
No Degree - Criminal Justice/ Fire Science/ EMT-1
Lassen Community College
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