BARUC MONROY CASTILLO
San Antonio
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Highly organized and motivated, with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
10
10
years of professional experience
Work History
Account Executive
Amedisys Home Healthcare
01.2021 - Current
- Coordinate the transition of patients, and evaluating them at bedside, before they discharge home with home healthcare
- Make sure all information pertaining their home, and physicians and family involved in their care is correct
- Set up appointments, create reports, routing plans, meet certain number of admissions every month, Establish relationships with case managers, and doctors’ offices, in order to create a stable referral source.
Expeditor
St. Luke’s Baptist Hospital
01.2019 - 12.2023
- Assist in the coordination of post-acute discharge needs, such as obtaining choice, sending referrals and arranging the appropriate level of post-acute care with LTACH, SNF, HHC, Specialty pharmacies, DME and Outpatient PT/OT while promoting long term assistance and relapse prevention
- Impart regulatory forms
- Provide resources to self-pay patients
- Complete and Provide all needed documentation to providers for continuum of care in a clear, concise and timely manner
- Act as a liaison between referral sources, patients and counselors
- Maintain strong working relationships with various medical professionals both in house and in the community.
Lead Advocate
CHI
11.2014 - 12.2018
- Supervise 6 satellite locations Providing resources for patients with various demographics/challenges including: Medicaid, County Indigent, Social Security Disability, Victims of Crime, and financial assistance
- Collect demographic information while identifying needs
- Identify problems between service providers while implementing effective long-term resolutions
- Exceptional at providing constructive feedback in interpersonal interactions
- Maintain strong working relationships with various medical professionals both in house and in the community.
Sales Specialist
Dillard’s
08.2014 - 12.2015
- I was initially part of the maintenance staff, and then got promoted to sales man at the Dillard's men store, where I assisted customers with their shopping needs, from suits, dress shirts, ties, shoes, colognes, etc...
Computer Specialist
Blinn College
08.2013 - 12.2014
- I supervised the computer lab, at the Bryan campus and assisted students with technical questions.
Education
Bachelor of Arts - Public Health
The University of Texas At San Antonio
San Antonio, TX12.2024
Diploma - Pre-Medicine/Public Health UTSA
Lincoln Academy
2011
Skills
- Sales Strategies Implementation
- Business Development and Planning
- Strategic Selling
- Verbal and Written Communication
- Business Growth Opportunities
- Needs Assessment
- Negotiation and Persuasion
- Client Relationship-Building
- Marketing Management
- Product and Service Sales
- Sales Expertise
- Account Management
- Customer Relationships
Languages
Spanish
Native or Bilingual
Timeline
Account Executive
Amedisys Home Healthcare
01.2021 - Current
Expeditor
St. Luke’s Baptist Hospital
01.2019 - 12.2023
Lead Advocate
CHI
11.2014 - 12.2018
Sales Specialist
Dillard’s
08.2014 - 12.2015
Computer Specialist
Blinn College
08.2013 - 12.2014
Bachelor of Arts - Public Health
The University of Texas At San Antonio
Diploma - Pre-Medicine/Public Health UTSA
Lincoln Academy
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