Barzilai Wright
Jersey City
Summary
Professional in hospitality management with solid background in front office operations. Demonstrates exceptional leadership in team collaboration and consistently delivers results. Seeking a full-time position that allows me to leverage my experience and knowledge to ensure maximized efficiency, as well as accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Guest Experience Manager
Club Quarters Hotel World Trade Center
06.2024 - Current
- Reconciled daily financial transactions and generated comprehensive reports for management review.
- Supervised night staff, providing guidance and support to maintain operational efficiency.
- Balanced hotel accounts and resolved discrepancies.
- Analyzed guest feedback metrics to inform service enhancements and operational adjustments.
- Developed relationships with local businesses, resulting in increased referrals and repeat bookings.
Front Desk Supervisor
Moxy Hotel
01.2024 - 06.2024
- Supervised front desk operations, ensuring exceptional guest service and efficient check-in/check-out processes.
- Managed booking systems, optimizing room assignments for maximum occupancy rates.
- Conducted regular staff meetings to communicate updates and reinforce service standards.
- Contributed to the development of new front desk procedures for increased efficiency and better guest service.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Healthcare Recruiter
Always Compassionate Health
08.2023 - 01.2024
- Conducted comprehensive interviews to assess candidate qualifications and cultural fit.
- Implemented data-driven recruitment strategies to optimize staffing outcomes.
- Facilitated onboarding programs, ensuring smooth transitions for new hires.
- Initiated partnerships with educational institutions, creating pipeline for emerging healthcare professionals.
- Established referral program that incentivized current employees to recommend qualified candidates.
Training Manager
P.C. Richard & Son
11.2019 - 06.2023
- Implemented a learning roadmap.
- Delivered leadership training courses.
- Designed a comprehensive leadership training program.
- Managed integration of new technologies.
- Identified skills gaps.
- Partnered with HR and compliance teams.
Front Desk Supervisor
Courtyard by Marriott Long Island Islip/Courthouse Complex
07.2015 - 09.2019
- Implemented new scheduling system, improving staff efficiency and resource allocation.
- Developed standard operating procedures for front office functions, increasing operational consistency.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Conducted regular staff evaluations, providing constructive feedback and identifying opportunities for professional growth.
- Managed room inventory to optimize occupancy rates, adjusting pricing strategies according to market trends.
Education
Bachelor of Arts - Communications
SUNY Old Westbury
Old Westbury, NY01.2022
Associate of Arts - Communications
Nassau Community College
Garden City, NY01.2017
High School - undefined
Freeport High School
Freeport, NY01.2015
Skills
- Sales and upselling
- Hospitality and service industry background
- Account management
- Basic accounting
- Front office operations
- Front desk operations
- Team leadership
- Effective communication
- Hotel management
- Microsoft office proficiency
- Inventory control
Certification
T-89: Temporary Fire Life Safety Director
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Guest Experience Manager
Club Quarters Hotel World Trade Center
06.2024 - Current
Front Desk Supervisor
Moxy Hotel
01.2024 - 06.2024
Healthcare Recruiter
Always Compassionate Health
08.2023 - 01.2024
Training Manager
P.C. Richard & Son
11.2019 - 06.2023
Front Desk Supervisor
Courtyard by Marriott Long Island Islip/Courthouse Complex
07.2015 - 09.2019
Associate of Arts - Communications
Nassau Community College
High School - undefined
Freeport High School
Bachelor of Arts - Communications
SUNY Old Westbury