Barzilai Wright
Jersey City,NJ
Overview
11
11
years of professional experience
Work History
Fire Life Safety Director
Doyle Security Services
New York, NY
11.2025 - Current
- Maintain compliance with FDNY fire codes and local fire safety regulations.
- Oversee and maintain EAP and ensure staff familiarity with emergency procedures.
- Monitor building management systems and fire command station operations.
- Respond to fire alarms, emergencies, and building incidents, coordinating evacuation procedures and emergency response protocols.
Guest Experience Manager
Club Quarters Hotel World Trade Center
New York, NY
06.2024 - 11.2025
- Perform nightly financial audits of hotel transactions to ensure accuracy between front desk operations and accounting records.
- Manage front desk operations during overnight shifts, including guest check-ins, check-outs, and reservations.
- Trained, supervised, and coached the overnight staff, including those in housekeeping and engineering.
- Monitor hotel security during overnight hours and report safety or maintenance issues to management.
Front Desk Agent
Moxy
New York, NY
08.2023 - 06.2024
- Provide personalized guest services by assisting with reservations, transportation, entertainment, and local attractions.
- Coordinate transportation services, including taxis, airport transfers, and car rentals.
- Maintain strong relationships with local businesses and service providers to ensure quality guest experiences.
- Delivered high-quality concierge services to 100+ guests daily, ensuring exceptional hospitality experiences.
Sales Training Manager
P.C. Richard & Son - Corporate Office & Warehouse
Farmingdale, NY
11.2019 - 06.2023
- Create training materials, manuals, presentations, and e-learning modules.
- Organize role-playing exercises, product demonstrations, and sales simulations to enhance learning outcomes.
- Track employee progress and maintain training records and performance reports.
- Improved new hire onboarding efficiency, reducing training time while maintaining high performance standards.
- Monitor industry trends, competitor strategies, and new sales techniques to keep training programs up to date.
Front Desk Supervisor
Courtyard by Marriott Long Island Islip/Courthouse Complex
Central Islip, NY
07.2015 - 10.2019
- Supervised a team of 5-10 front desk staff, ensuring efficient operations and excellent guest service at all times.
- Trained, scheduled, and supported front desk agents in compliance with company standards.
- Assisted with VIP guest arrivals, group check-ins, and special accommodations.
- Supported management in improving guest satisfaction and operational efficiency.
Timeline
Fire Life Safety Director
Doyle Security Services
11.2025 - Current
Guest Experience Manager
Club Quarters Hotel World Trade Center
06.2024 - 11.2025
Front Desk Agent
Moxy
08.2023 - 06.2024
Sales Training Manager
P.C. Richard & Son - Corporate Office & Warehouse
11.2019 - 06.2023
Front Desk Supervisor
Courtyard by Marriott Long Island Islip/Courthouse Complex
07.2015 - 10.2019