Overview
Work History
Education
Skills
Projects (Parking Assistant System)
Timeline
Generic

Basam Mugalli

Dearborn,MI

Overview

5
5
years of professional experience

Work History

IT Administrator

Dakkota Intergrated Systems
Detroit, MI
07.2022 - Current
  • Managed company IT infrastructure in a Just In Time (JIT) environment, ensuring uptime and security for over 200 users.
  • Implemented and audited security protocols, enhancing data integrity and protecting against cyber threats.
  • Assisted users with various issues related to Active Directory, including account creation, password resets, and permissions management.
  • Worked with Human Machine Interfaces (HMIs) to optimize and monitor production processes.
  • Pulled and managed data from SQL databases, including adding new data and running queries to support business operations.
  • Developed and executed IT policies and procedures, optimizing operational efficiency and reducing costs through cloud migration.

Software Quality Operations Associate

Waymo
Dearborn, Michigan
03.2022 - 01.2023
  • Created and developed diverse scenarios to test the functionality and safety of self-driving cars and trucks.
  • Collaborated with engineering teams to ensure realistic and comprehensive testing environments.
  • Conducted detailed analyses of test results, identifying trends and insights to optimize autonomous vehicle software.
  • Monitored vehicle performance across various real-world and simulated conditions, ensuring adherence to safety and regulatory standards.
  • Enhanced testing protocols, resulting in improved accuracy and efficiency in identifying software anomalies.

Technical Representative

ZF Automotive
Detroit, Michigan
02.2019 - 03.2022
  • Inspected and evaluated issues with car parts such as brake calipers, brake boosters, shocks, drum-in-hats, and other components in response to client complaints.
  • Determined if sorting or rework was necessary based on the nature and severity of the reported issues.
  • Led the planning and execution of sorting operations, reducing defect rates.
  • Managed over 50 sorting operations, successfully resolving 99% of quality issues without escalation.
  • Collaborated with clients to resolve quality concerns, ensuring that corrective actions were implemented effectively.
  • Documented inspection results and provided detailed reports to clients and internal stakeholders, improving client satisfaction.

Education

Master of Science - Computer Engineering

University of Michigan - Dearborn
Dearborn, MI

Bachelor of Science - Information Systems

University of Michigan - Dearborn
Dearborn, MI

Skills

  • Network administration (TCP/IP, DNS, DHCP)
  • Active Directory management (user accounts, group policies)
  • Hardware troubleshooting and maintenance (desktops, laptops, printers)
  • SQL database management (queries, data extraction, maintenance)
  • Bug tracking systems (JIRA)
  • Microsoft Office

Projects (Parking Assistant System)

  • Developed a parking assistant system using C code, Arduino microcontroller, ultrasonic sensors, and a buzzer system to detect and alert proximity of obstacles during parking maneuvers.
  • Designed and implemented the system to improve parking accuracy and safety.
  • Utilized C code to interface with Ultrasonic Sensors and buzzer system and control the buzzer based on distance measurements
  • Conducted testing and troubleshooting to ensure accurate obstacle detection and reliable alert system.
  • Prepared and submitted a comprehensive project report documenting specifications, design choices, implementation details, and testing results for future reference.

Timeline

IT Administrator

Dakkota Intergrated Systems
07.2022 - Current

Software Quality Operations Associate

Waymo
03.2022 - 01.2023

Technical Representative

ZF Automotive
02.2019 - 03.2022

Master of Science - Computer Engineering

University of Michigan - Dearborn

Bachelor of Science - Information Systems

University of Michigan - Dearborn

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Basam Mugalli