Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bascia Herman

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

7
7
years of professional experience

Work History

Cashier

Kohl's
11.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled cash with high accuracy and took care to check bills for fraud.

Associate

Stride Rite
04.2014 - 11.2014
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Maintained relationships with customers to maximize sales opportunities.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Helped children get the best fitting shoe along with making parents feel comfortable and happy about the product.

Crew/Supervisor

Papa Murphy's
07.2013 - 04.2014
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained employees in time management and proper ways to complete job duties.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Took phone calls for pizza orders
  • Detailed oriented
  • Created relationships with returning customers

Cashier

Wal-Mart Supercenter
04.2011 - 09.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Processed refunds and exchanges in accordance with company policy.

Courtesy Clerk

Fry's Marketplace
03.2006 - 05.2010
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Collected more than 10 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.

Education

High School Diploma -

Primavera Online
Chandler
05.2011

Skills

  • Product Knowledge
  • Product and Service Sales
  • Guest Communication
  • Team Contribution
  • Carts Collection
  • Customer Satisfaction
  • Credit and Cash Transactions
  • Cleaning and Organization
  • Time Management Skills
  • Cash Register Systems

Timeline

Cashier

Kohl's
11.2022 - 12.2022

Associate

Stride Rite
04.2014 - 11.2014

Crew/Supervisor

Papa Murphy's
07.2013 - 04.2014

Cashier

Wal-Mart Supercenter
04.2011 - 09.2012

Courtesy Clerk

Fry's Marketplace
03.2006 - 05.2010

High School Diploma -

Primavera Online

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Bascia Herman