Summary
Overview
Work History
Education
Skills
Websites
Awards
Volunteer Experience
Timeline
Generic

Bashar Al-Shawi

Windsor,ON

Summary

A confident, highly efficient, and self-motivated. Individual with a “make it happen’ attitude.
A client-focused Key Account Manager, with expertise in IATF 16949 and ISO standards, driving successful collaboration with major automotive industry players such as GM, Ford, and Faurecia, Proven ability to quickly develop, executive level relationships.

Overview

6
6
years of professional experience

Work History

Key Account Specialist - Automotive, industrial and transportation

SGS
07.2022 - Current
  • Cultivated and maintained strong relationships with over 300 clients, including 30 exclusive global accounts in the industrial, transportation, and automotive sectors
  • Collaborated with automotive giants such as GM, Ford, Faurecia, and Magna, contributing to annual revenue exceeding $5 million
  • Supported strategic account onboarding by preparing, communicating, and implementing client-specific global standard operating procedures (SOPs), trackers, and charts
  • Designed contract documentation, organized training sessions, conducted project reviews, and created uniform report templates and client-specific forms
  • Ensured operational conformance with SGS quality standards, optimized operational efficiency, and adhered to the global Code of Integrity and Operational Integrity guidelines
  • Developed account strategies and plans aligned with client goals, identifying upselling and cross-selling opportunities, and presenting customized solutions
  • Approved outgoing proposal worksheets and served as the designated authority for ISO 9001:2015 standards compliance within the North American region
  • Demonstrated a proven track record in designing and delivering effective training programs for new employees, cultivating a skilled and adaptable workforce
  • Implemented quarterly 'Fun Friday' events within SGS NAM, engaging over 150 participants and fostering a positive and enjoyable work environment.

Logistical Planning Specialist

SGS
08.2021 - 07.2022
  • Responsible for overseeing the daily operational management of SGS service support functions, ensuring efficient certification administration throughout the entire process
  • This includes managing scheduling, auditing, package reception, information logging, and issuing of certificates, while ensuring accuracy and adherence to established protocols
  • Ensured operational KPI’s are achieved
  • Scheduled customer audits within timelines associated with the certification cycle and in time to allow recertification to occur prior to the certification expiring
  • Identified and secured 15 new strategic partnerships, resulting in a 25% increase in market share and generating an additional $2 million in annual revenue within 12 months.

Project Coordinator

Rock Solid Waterproofing - RSW
08.2018 - 08.2021
  • Assist the project manager in the development of project management documents such as project budgets, project schedules, scope statements and project plans
  • Orchestrated the acquisition of permits for 15+ projects within the City of Windsor, ensuring strict adherence to building regulations; facilitated 100% compliance, avoiding fines and delays in project timelines
  • Identified legal barriers and resolved them by communicating cross-functionally with the city and the internal team, resulting in over 85% of on-time job completion
  • Executed project management administrative and bookkeeping tasks such as managing invoices, purchase orders and inventory reports, among other financial documents.

Education

Advanced Diploma in International Business Administration -

St. Clair College
Windsor, ON
05.2022

Skills

  • Research Skills: Excellent research techniques and attention to detail
  • Leadership: Exhibit leadership principles by training, coaching, and developing team members
  • Tech-Savvy: Comprehensive working knowledge of MS Word, Excel, Teams, and OneDrive
  • Detail-Oriented: Exceptional attention to detail and accuracy in document management and record-keeping
  • Multi-Tasking: Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Professionalism: Strong organizational and interpersonal skills, with discretion in handling confidential projects and issues
  • Adaptable in formulating and implementing strategies
  • Highly developed organizational skills that enable effective planning, prioritization, and execution of tasks Strong
  • Ability to work well under pressure to handle crisis situations and balance several tasks simultaneously
  • Proficiency in utilizing Microsoft Excel (Advanced formula creation, Advanced formula creation, (VLOOKUP, SUMIFS, ETC)
  • Highly skilled with contract management and negotiations
  • Creative thinking and the ability to generate innovative solutions to complex problems
  • Excellent communication skills with a focus on team building and customer relations
  • Proficient with using software’s such as CRM, Salesforce
  • CRM proficiency
  • Relationship Management

Websites

Awards

Received honorary recognition from the V.P of industrial and transportation for developing walkthrough guidelines for new hires.

Volunteer Experience

Enactus- Windsor, Windsor, ON, 02/01/20, Coordinated with 25 team members to develop a four-tier recycling system to compete in national entrepreneurship competition, earning 2nd place against 15 university teams., Procured donations from the city’s waste management department, earning $2,500 for research, development, and marketing campaign.

Timeline

Key Account Specialist - Automotive, industrial and transportation

SGS
07.2022 - Current

Logistical Planning Specialist

SGS
08.2021 - 07.2022

Project Coordinator

Rock Solid Waterproofing - RSW
08.2018 - 08.2021

Advanced Diploma in International Business Administration -

St. Clair College

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Bashar Al-Shawi