Bashar Saba
Northridge,CA
Summary
With 17+ years IT hospitality experience, hotel and restaurant openings, POS and PMS implementations, MCSE, CCNP, MCDBA (SQL) & MS Project Certifications, a strategic IT operations management professional with specialized experience in projects across diverse areas encompassing information systems, setting-up & managing mission-critical IT services setup, designing technology, network and IT operations. Significant successes in executing various IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve targets on-time and on-budget delivery. Deft in handling cluster operations, planning, forecasting, budgeting and procurement for IT CapEx and OpEx, IT governance, policies and procedures development. A highly motivated, positive and goal-oriented, with demonstrated professionalism, attention to detail, highly developed analytical faculties as well as the ability to build and lead effective teams.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Regional Director of IT - U.S. West Coast
Accor/Ennismore
09.2016 - Current
- Oversee and manage the day-to-day IT operations in multiple locations across the region; Accomplish projects by coordinating IT resources and timetables with user departments and be a technical leader on site for installations and upgrades of property systems and hardware.
- Plan, design and delivered diverse IT solutions; Interface with the Corporate IT Team and various IT vendors to bring leading edge technology solutions to bear for our clients.
- Plan and forecast budget spend for projects and operations, including participation in annual budget planning exercises and procurement for IT CapEx and OpEx.
- Provide regular analytical updates, measured and track the monthly strategic objectives.
- Determine ways to reduce IT operating cost and improve performance by leveraging the current strong vendor relationships across the region.
- Solve IT issues as presented by the CIO; Manage network operations, analyze and isolate issues including troubleshooting connectivity problems and maintaining the smooth operation of meeting spaces IT equipment.
- Participated in all phases of system development life cycle from requirements analysis through system implementation.
- PCI DSS Compliance Officer - Responsible for all aspects of PCI compliance for the entire property.
Area Director of IT / IT Project Manager
Millennium Hotels And Resorts
04.2013 - 09.2014
- Planed, developed and implemented the ICT budget of $2M for three hotels simultaneously, obtained competitive prices from suppliers, to ensure cost effectiveness.
- Supervised the design and implementation of the whole LAN/WAN/WLAN and VoIP system for the three properties at one centralized Datacenter Room.
- Coordinated project plans and activities for cross-functional teams and outsourced vendors; collaborated with Program Manager and Program Planner to integrate project plan in to master program plan and with engineers and team members to build and maintain internal/external network, identified and developed scalable network designs, solutions and best practices.
Cluster Director of IT / IT Project Manager
Rotana Hotel Management Corporation PJS
04.2006 - 03.2013
- Successfully led the establishment of IT systems and infrastructure for two hotel openings, on time and within budget.
- Operated all day to day IT functions and served as the liaison between the company and outsourced IT team and support.
- Designed and implemented local/wide area networks including Cisco Wireless Controller and Cisco Unified Communications solution with VoIP Telephony system along with network servers, edge switches, routers, firewall, workstations and other peripheral devices.
- Provided expert IT recommendations on applications and services for company use and deployment, and ensured deployment and operational integrity of the network infrastructure by following established best practices.
Education
Bachelor of Science - Computer Science
Christ University
Bangalore, India 05.2002 - 02.2006
Skills
Project/Time Management and Organization
Computer Knowledge and Skills
Hospitality and Restaurants:
· PMS and POS
· CRM, Sales, Revenue, Reservation and Event Management Systems
· RFID Lock Systems and Digital Signage
Infrastructure and Telecommunications:
· Network designing, cabling, termination, labeling.
· Cloud-computing, data center co-location, managed hosting services - SaaS, PaaS, IaaS and DaaS (VDI)
· Hyper-converged solutions (HPE SimpliVity), VMWare and Hyper-V infrastructure design, implementation and administration.
. AWS, Azure/Office 365, PowerShell Scripting.
· Cisco. Mitel, Avaya PBX, VoIP and IP & Analogue telephony systems.
· EMC, HP, Dell and Barracuda storage systems (SAN / NAS) implementation, troubleshooting and maintenance.
Networking:
· Windows Server in different platforms, Domain Controller, Active Directory, Group Policy, WSUS & SCCM.
· TCP/IP, DHCP, DNS, Network Security including VPN Setup and Deployment and Firewalls.
· Corporate LAN, WAN, MPLS, SDWAN, and Wireless Networks.
· Web-filtering and Network/Bandwidth Optimization
Others:
· Endpoint Protection, Multi-Factor Authentication, Assets, Archiving, Document Management Systems.
· MS SQL Server and Oracle Database.
· Very advanced skills in Excel and its functions and formulae & Ad-Hoc Report creation and Visio Diagrams.
· Backup and Disaster Recovery.
· Virtualization & Cloud (VMware)
· Managed Antivirus & Internet Security
Accomplishments
- 2018 Manager of the Year Winner
- 6 Hotels and tens of restaurants openings and ownership transition
- Hotel and Restaurant renovations with PMS/POS replacement and EMV migration
Certification
Microsoft Specialist in Managing Projects with Microsoft Project, ID# 3623765
Timeline
Regional Director of IT - U.S. West Coast
Accor/Ennismore
09.2016 - Current
Area Director of IT / IT Project Manager
Millennium Hotels And Resorts
04.2013 - 09.2014
Cluster Director of IT / IT Project Manager
Rotana Hotel Management Corporation PJS
04.2006 - 03.2013
Bachelor of Science - Computer Science
Christ University
05.2002 - 02.2006
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