Dynamic professional with extensive experience at the Georgia Department of Corrections, excelling in tactical operations and conflict resolution. Proven ability to enhance safety through critical thinking and attention to detail. Recognized for strong communication skills and teamwork, effectively managing high-pressure situations while maintaining order and security.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Interdiction Response Team Special Operations
Georgia Department Of Corrections
09.2021 - Current
Conduct shakedowns statewide
investigate offenders cells and housing areas by finding contraband such as cellphones, weapons drugs and scamming materials along with information they may have that can help solve cases statewide and nation wide
Riot control and protest
Help assist other prisons when they are in the need and to show strong officer presence
tactical trained physically and mentally trained to deal with offenders who are causing problems
Transport high profiled offenders to court and to other prisons statewide
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Correctional Officer Sergeant
Georgia Department of Corrections
12.2018 - 09.2021
Monitored inmate behavior to identify potential conflicts and prevent disturbances.
Supervised correctional staff, ensuring adherence to safety protocols and operational guidelines.
Conducted training sessions for new officers, enhancing their skills and knowledge of facility operations.
Implemented security measures to mitigate risks and enhance overall inmate safety.
Resolved conflicts among inmates, maintaining order and promoting a safe environment.
Documented incidents and maintained accurate reports for administrative review and oversight.
Maintained order within the facility by enforcing institutional rules and regulations consistently.
Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
Completed daily work report sheets and delegated tasks to employees.
Sales Associate
Walmart
07.2016 - 08.2018
Assisted customers in locating products and provided detailed information on features and benefits.
Collaborated with team members to ensure efficient stock replenishment and organization of merchandise.
Utilized product knowledge to recommend items that met customer needs and preferences.
Executed promotional activities to drive sales and increase store traffic.
Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
Greeted customers, helped locate merchandise, and suggested suitable options.
Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Retail Sales Associate
DTLR
05.2017 - 12.2017
Assisted customers in selecting merchandise, enhancing their shopping experience.
Processed sales transactions accurately and efficiently, ensuring customer satisfaction.
Collaborated with team members to maintain a positive work environment.
Executed visual merchandising strategies to enhance product displays and attract customers.
Educated customers on product features and benefits, improving their purchasing decisions.
Trained new associates on store operations and customer service best practices.
Greeted customers and helped with product questions, selections, and purchases.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Internal Revenue Officer (GS-1169-11) at Department of the Treasury – Internal Revenue Service (SB/SE, Collection Operations)Internal Revenue Officer (GS-1169-11) at Department of the Treasury – Internal Revenue Service (SB/SE, Collection Operations)