Basheer Salih
Brooklyn
Summary
Results-driven Shift Leader focused on maintaining high standards of customer service and team performance. Known for effective communication and time management skills that drive productivity and operational excellence.
Overview
1
1
year of professional experience
Work History
Shift Leader
SunLife Organics
Brooklyn
04.2025 - Current
- Supervised team members during shifts to maintain operational efficiency.
- Assisted with training new staff on safety procedures and work tasks.
- Communicated shift goals and expectations to team members daily.
- Managed inventory levels and restocked supplies as needed during shifts.
- Ensured cleanliness and organization of work areas throughout the shift.
- Addressed customer inquiries and resolved issues promptly during service hours.
- Collaborated with management to implement new store policies effectively.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
- Maintained an organized work environment by delegating tasks to staff as needed.
Education
Bachelor of Science - Legal Studies
St John's University
Queens, NY05-2029
Skills
- Client communication
- Conflict resolution
- Customer service
- Team leadership
- Time management
- Policy and procedure enforcement
- Strong verbal and written communication
- Legal research
Languages
Arabic
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- President Of My Brothers Keeper Program
- Honors Roll In High School (22-25)
- Captain Of Basketball Team (21-25)
References
References available upon request.
Timeline
Shift Leader
SunLife Organics
04.2025 - Current
Bachelor of Science - Legal Studies
St John's University