Bashyra Brunson
Philadelphia,Pennsylvania
Summary
Highly motivated with a desire to take on new challenges and also thrive in fast-paced environments. Skilled in communication, problem-solving, and exceptional customer service.
Overview
7
7
years of professional experience
Work History
Adminitrative Assistant
Caring Life Services
10.2025 - Current
- Managed scheduling and calendar coordination for executive leadership
- Facilitated communication between departments to enhance workflow efficiency
- Developed and maintained filing systems to streamline document retrieval
- Review and submit timesheet
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Life Skills Counselor
Valley Youth House
02.2025 - 10.2025
- Facilitated life skills workshops for diverse client groups.
- Developed individualized plans addressing client needs and goals.
- Complete intake paperwork for youth.
- Worked with children in foster care to help them improve their life skills.
Site Service Associate
B+Labs
03.2023 - 02.2025
- Onboard and Offboard new employees.
- Ordered and stock inventory.
- Provided exceptional customer service to ensure customer satisfaction.
- Followed all security protocols when handling confidential information.
- Handled cash, credit card, and check payments for goods and services.
- Processed timely and accurate account maintenance updates, keeping all records current, accurate and compliant.
Behavioral Technician
NET Centers
12.2021 - 03.2023
- Assisted in the development of individualized behavior plans for clients.
- Recorded and maintained progress while implementing treatment plans.
- Engaged children in play activities that promoted language development, motor skills, self-help skills, cognitive functioning.
- Observed client interactions with peers and provided feedback as needed.
Patient Service Representative
Cooper University Hospital
02.2019 - 11.2021
- Greet and checked guest.
- Assist with insurance information, collecting personal health information for patients and admitting patients to emergency room.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Able to work under pressure and answer calls in a fast paced environment.
- Adhered to HIPAA regulations when handling confidential patient information.
Education
Bachelor of Science - Phycology
West Chester University
West Chester, PA05.2027
Skills
- Customer Relations
- Organizational Skills
- Customer Service
- Record keeping
- Customer Support
- Client Relationship Building
- Data Entry
- Documentation and Reporting
- Treatment planning
- Patient communication
- Administrative support
- Office administration
- Data entry
Websites
Timeline
Adminitrative Assistant
Caring Life Services
10.2025 - Current
Life Skills Counselor
Valley Youth House
02.2025 - 10.2025
Site Service Associate
B+Labs
03.2023 - 02.2025
Behavioral Technician
NET Centers
12.2021 - 03.2023
Patient Service Representative
Cooper University Hospital
02.2019 - 11.2021
Bachelor of Science - Phycology
West Chester University