Basil Spence
Waterbury,CT
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
19
19
years of professional experience
Work History
Maintenance Porter
Perfect Building Maintenance
09.2022 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
Bus Driver
Connecticut Transportations Solution CTS LLC
06.2016 - 03.2020
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Conducted pre-trip inspections of bus for safe operation.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
Lead Cabinet Installer
Island Wood Craft Institute LLC
08.2005 - 07.2017
- Contributed to business growth through positive word-of-mouth referrals from satisfied customers.
- Provided thorough post-installation inspections to guarantee quality workmanship and adherence to specifications.
- Mentored junior installers for improved skill development and overall team performance.
- Offered valuable input during pre-production meetings, contributing expertise in cabinet installation techniques.
- Collaborated effectively with colleagues in different trades, ensuring smooth coordination throughout projects' duration.
- Customized cabinet layouts according to client preferences, delivering tailored solutions that met specific needs.
Education
High School Diploma -
Papine High School
Kingston JamaicaNo Degree - General Industry Training
OSHA
Support@360training.com09.2022
Skills
- Teamwork orientation
- Vehicle Maintenance
- Skilled Driver
- Cleaning techniques
- Carpentry Abilities
- Painting proficiency
Timeline
Maintenance Porter
Perfect Building Maintenance
09.2022 - Current
Bus Driver
Connecticut Transportations Solution CTS LLC
06.2016 - 03.2020
Lead Cabinet Installer
Island Wood Craft Institute LLC
08.2005 - 07.2017
High School Diploma -
Papine High School
No Degree - General Industry Training
OSHA
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