Coordinate Plan of Service that reflects desired level of self-direction and is based upon principle of preferences, needs, desires and goals to assist to become fully integrated into community settings and achieve their optimal independence.
Conduct face-to-face monitoring, team meetings, telephone monitoring, visits, and telehealth services as directed by state during state of emergency to ensure participant’s health, safety, and optimal satisfaction.
Monitor all reportable events (RE) as defined in Maryland Department of Health (MDH) RE policy.
Educate applicants and participants on identifying goals and choice of natural and community supports to enhance their lives.
Facilitate empowerment of applicants and participants by promoting independence, person-centered planning, self- determination, and creativity.
Actively document electronically, in real time, all contacts with applicants, participants, family members, agencies, health care providers and other stakeholders.
Develop annual Plan of Service for participants specifying preferences and supports and services.
Prepare and submit Freedom of Choice (FOC) form and modifications to Plan of Service and/or services in Plan of Service in accordance with MDH policy.
Complete case management tasks using virtual platforms and enter billable services into LTSSMaryland
Supervising Case Manager
Brooklyn Supervised Release
04.2021 - 06.2023
Provide weekly individual supervision and conduct routine case audits for team of 4 SRP clinical staff for over 240 cases.
Monitor and report compliance to court stakeholders and work with defense and district attorneys to bring program participants into compliance as needed.
Assist program staff with development and implementation of on-site programming that is responsive to participants’ needs.
Assist with crisis management and intervention.
Complete intakes and administer risk and needs’ assessment tools to participants admitted to Pre-Trial Services Supervised Release Program.
Provide comprehensive, clinically-informed case management services to high-need participants to help address such issues as substance abuse, mental health, trauma, domestic violence, and housing; this may include communication with clients on nights and weekends
Perform voluntary individual counseling sessions as needed.
Facilitate group sessions for high risk/need program participants.
Conduct outreach to collateral sources as needed to provide supervision and court monitoring.
Communicate with community-based service providers to facilitate, follow-up and assist participants with voluntary service referrals.
Complete all necessary documentation and input data into computer database.
Attend staff meetings and on-going trainings as well as participate in community events.
Provide Alternative to Incarceration (ATI) clinical services to mandated participants, as needed.
Develop and facilitate trainings for staff.
Develop partnerships and liaise with community-based service providers to facilitate programming and compliance for SRP participants.
Assist with data collection.
Youth Case Manager
Brooklyn Supervised Release Program
04.2018 - 04.2021
Administer risk and needs assessment tools to participants admitted to the Supervised Release Program.
Provide supervision and court monitoring for participants admitted to SRP through regular in-person meetings, phone calls, emails, and/or text messages; this may include communication with clients on nights and weekends.
Provide comprehensive, clinically-informed case management services and service referrals to individuals, to help address issues such as substance use, mental health, trauma, domestic violence, housing, and vocational needs.
Coordinate with service providers to facilitate, follow-up, and assist participants with voluntary service referrals.
Conduct outreach to collateral sources as needed to provide supervision and court monitoring.
Develop and co-facilitate groups for participants, whose eligibility is determined by a thorough needs assessment.
Monitor and report on compliance to court stakeholders and work with defense and district attorneys to bring program participants into compliance.
Complete all necessary documentation and input data into a computer database.
Establish and maintain linkages with community partners who can provide age-appropriate interventions and services to court-involved individuals.
Participate in trainings and attend department and program staff meetings.
Attend project events, community events, and meetings after hours, as needed.
Provide case management services to mandated Alternative to Incarceration (ATI) clients and assist with ATI coverage, as needed.
Case Developer
Newark Youth Court
10.2015 - 04.2018
Provide young people with meaningful alternatives to the formal justice system and engage youth voices to improve justice for all.
Oversee Youth programming including youth internships, credential programs, and youth employment.
Train teenagers to handle real-life cases involving their peers, offering a restorative response to misbehavior and an alternative to school suspension and arrests.
Administered intakes before hearings with respondents and families to maintain youth court data on excel tracking sheets.
Coordinated with project management, local police departments, and schools on development timelines for events.
Partnered with social service agencies for clients to supply additional resources according to their needs.
Supervised and trained a staff of interns consisting of high school and collegiate students.
Site Coordinator
Abbott Leadership Institute
10.2015 - 08.2016
Coordinated & planned college tours and visits to introduce students to various college campuses and possible opportunities
Provided one-on-one help with the application process & financial aid assistance paperwork for students that are college bound
Facilitated workshops on college readiness topics to properly prepare senior students for college courses
Recruited volunteers to assist with fundraising and community outreach.
Identified community resources and networked with local officials to coordinate.
Coordinated transportation and parking arrangements for guests and vendors.
Implemented contingency plans to address last-minute changes or unforeseen events.
Developed creative themes for events and created related activities to engage attendees.
Probation Intern
Superior Court Of New Jersey
02.2015 - 05.2015
Prepared paperwork for arraignment interviews to aid with interviewing process of clients for public defender
Assisted with interviews for pretrial intervention/pre-sentence reports & court proceedings for future consideration
Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
Suggested special community service rehabilitation programs to help further support offenders.
Researched each case thoroughly to strengthen case outcomes.
Maintained organized offender records and documentation in compliance with department and legal standards.
Coordinator of Community Services at Total Care Services, Inc, Social Services AgencyCoordinator of Community Services at Total Care Services, Inc, Social Services Agency