Bassem Fares
Dallas,TX
Summary
Resourceful Import Operations Specialist with a track record of high productivity and efficient task completion. Expertise in customs compliance, freight negotiation, and logistics coordination. Proven problem-solving, communication, and time management skills ensure smooth import operations. Committed to accuracy and regulatory adherence for successful outcomes in complex international trade environments.
Overview
16
16
years of professional experience
Work History
Senior Import Operations
DSV Global Transport And Logistics
Cairo, Egypt
11.2022 - 06.2024
- Manages import documentation and coordinates with worldwide offices and brokerage firms for customs release.
- Provides customers with updates on shipment status and ensures compliance with shipping regulations.
Senior Logistics and Customs Specialist
Edfa3ly.com
Cairo, Egypt
07.2017 - 11.2022
- Manage and maintain e-commerce platforms by handling shipments and Implemented customs clearance activities
- Focused on enhancing logistics and delivery services and ensuring compliance with regulations.
Logistics Specialist
Silicon 21
Cairo, Egypt
11.2015 - 07.2017
- Managed logistics functions, verified freight invoices, and supported the sales team with transport quotations.
- Investigated lost or damaged products and ensured cost-effective carrier selection.
Operation Executive
FedEx Trade Networks
Cairo, Egypt
12.2014 - 11.2015
- Coordinated freight clearance instructions and prepared documentation for customs.
- Monitored shipment statuses and resolved issues related to cargo.
Customs Trace Manager
FedEx Express
Cairo, Egypt
08.2014 - 12.2014
- Followed up on customer complaints to ensure satisfaction and prepared monthly reports on customer experience.
Customer Service Representative
FedEx Express
Cairo, Egypt
12.2008 - 07.2010
- Handled customer inquiries regarding services and shipping prices, ensuring customer satisfaction and loyalty.
Education
Bachelor of Computer Information Systems - Information Systems
Alson Academy
Egypt01-2004
Skills
- Logistics Management
- Supply Chain Coordination
- Customs Compliance
- Shipping coordination
- Tariff coding system
- Freight Forwarding
- Transportation Planning
- Warehouse Management
- Invoice Verification
- Shipping quotes
Timeline
Senior Import Operations
DSV Global Transport And Logistics
11.2022 - 06.2024
Senior Logistics and Customs Specialist
Edfa3ly.com
07.2017 - 11.2022
Logistics Specialist
Silicon 21
11.2015 - 07.2017
Operation Executive
FedEx Trade Networks
12.2014 - 11.2015
Customs Trace Manager
FedEx Express
08.2014 - 12.2014
Customer Service Representative
FedEx Express
12.2008 - 07.2010
Bachelor of Computer Information Systems - Information Systems
Alson Academy
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