Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bassem Fayad

Miami,FL

Summary

Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Property Manager

Alani Bay LLC
11.2020 - 11.2023
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Maintained sufficient number of units market-ready for lease.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Administered operations to handle needs of more than 24 tenants across 13 property units.

Commercial Property Manager

940 Lincoln LLC
02.2013 - 06.2018
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Reviewed aged receivables, followed up on premium payment collection and assisted accounting department with account reconciliations.
  • Attended appropriate continuing education courses to remain up to date on [Area of expertise].
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Processed project change requests and performed coverage research to handle repair issues.
  • Translated complex information for clients' understanding.
  • Streamlined property maintenance processes for increased efficiency and lower costs.
  • Collaborated with leasing agents to develop targeted advertising campaigns aimed at specific markets to increase visibility of available spaces.
  • Increased rental income through strategic pricing adjustments based on market trends and competitor analysis.
  • Established strong relationships with vendors, negotiating contracts for better service at lower costs.
  • Maintained accurate financial records, including rent collection, budgeting, and reporting to stakeholders.
  • Placed coverage with acceptable carriers adhering to appropriate carriers binding authority.
  • Assisted in the acquisition of new properties by conducting market research and due diligence assessments.
  • Enhanced tenant satisfaction by addressing concerns and resolving disputes promptly.
  • Digitized [Type] information files in [Software] and maintained database.
  • Completed applications, negotiated with underwriters and prepared proposals for new and renewal business proposals and offerings.
  • Conducted thorough background checks on prospective tenants to mitigate risks associated with non-payment or damage to the property.
  • Maintained accuracy and privacy when composing highly technical and sensitive correspondence.
  • Maintained accurate and timely documentation of communication with clients.
  • Oversaw tenant move-ins and move-outs, ensuring smooth transitions while minimizing vacancies.
  • Developed marketing strategies for attracting new tenants and retaining existing ones.
  • Implemented cost-saving measures to reduce operating expenses and improve profitability.
  • Coordinated with legal counsel on lease agreements, evictions, and other property-related matters as needed.
  • Created customized monthly reports detailing property performance metrics for owner review.
  • Managed property renovations, ensuring timely completion and minimal disruption to tenants.

On-Site Property Manager

Eamaar Developments EGY.
01.1998 - 04.2000
  • Ensured legal compliance by keeping up-to-date on local laws and regulations pertaining to property management.
  • Coordinated with vendors to ensure timely completion of repairs and property improvements.
  • Reduced tenant turnover by fostering a positive community atmosphere within the property.
  • Organized community events to create a sense of belonging among residents and improve overall tenant satisfaction.
  • Maintained accurate financial records, facilitating budget management and expense tracking.
  • Managed daily operations for optimal efficiency and costeffectiveness.
  • Implemented streamlined processes for rent collection, resulting in reduced late payments.
  • Conducted comprehensive market analyses to determine competitive rental rates for units.
  • Collaborated with property owners to develop long-term strategies for property improvement and profitability.
  • Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
  • Maintained detailed documentation of all incidents occurring at the property, providing clear records for future reference when needed.
  • Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.
  • Maximized occupancy rates through effective marketing efforts and prompt follow-up on inquiries.
  • Enhanced property appearance with regular inspections and proactive maintenance.
  • Facilitated successful move-ins and move-outs, minimizing unit vacancy periods.
  • Assisted in the resolution of conflicts among residents by mediating disputes in a professional manner.
  • Skillfully negotiated lease agreements, securing favorable terms for both tenants and owners.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Completed annual rent calculations using housing database software.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Education

Real Estate Associate - Real Estate

Gold Coast School of Real Estate
Miami, FL
10.2020

Bachelor of International Business Economics - Small Business Management

University of Alexandria
Alexandria, Egypt
05.2001

Skills

  • Maintenance Scheduling
  • Contract Negotiation
  • Business Development
  • Staff Management
  • Compliance Monitoring
  • Grounds Maintenance
  • Vendor Management
  • Tenant Relations
  • Database Management
  • Property Management
  • Property Tours and Inspections
  • Lease Renewals
  • Apartment Maintenance
  • Preventive Maintenance
  • Customer Service-Focused
  • Payment Collection
  • Preparing Property Agreements
  • Multi-Family Property Management
  • Maintenance Knowledge
  • Exceptional Oral and Written Communication Skills
  • Fair Housing Mandates
  • Financial Budgeting and Reporting
  • Adaptable
  • Leasing and Sales
  • Valid Florida Driver's License
  • Fair Housing Compliance
  • Decision Making
  • Property Inspections
  • Computer Proficiency
  • Budgeting and Financial Reporting
  • Networking Abilities
  • Occupancy Management
  • Market Analysis
  • Customer Service
  • Organizational Skills
  • Eviction Procedures
  • Team Leadership
  • Problem Solving
  • Real Estate License
  • Conflict Resolution
  • Attention to Detail
  • Software Utilization
  • Rent Collection
  • Maintenance Coordination
  • Project Management
  • Marketing and Advertising
  • Time Management
  • Maintenance Oversight
  • Dispute Handling
  • Market Tracking
  • Office Staffing
  • Client Relations
  • Deposits Management
  • Repair Planning
  • Codes Compliance
  • Work Planning
  • Data Entry
  • Violation Resolution
  • Property Showing
  • Monthly Fee and Payment Collection

Certification

  • Licensed [Job Title] - [Timeframe]

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Property Manager

Alani Bay LLC
11.2020 - 11.2023

Commercial Property Manager

940 Lincoln LLC
02.2013 - 06.2018

On-Site Property Manager

Eamaar Developments EGY.
01.1998 - 04.2000

Real Estate Associate - Real Estate

Gold Coast School of Real Estate

Bachelor of International Business Economics - Small Business Management

University of Alexandria

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Bassem Fayad