Bassem Youssef Elmahdy
Daly City,CA
Summary
Seeking a challenging position where my skills are fully utilized for organizational strength while providing opportunity for career growth and future advancements. I am hard working, dependable, honest and eager to learn new things. Collaborative individual eager to leverage knowledge of aircraft systems, engines and avionics. Skilled in flight operations and navigation with keen eye for precision. Efficient and committed to emergency preparedness and response. Top-notch professional with extensive experience in aviation industry. Highly skilled in navigating aircraft and adhering to FAA regulations while providing safe, comfortable experience for passengers. Skilled in emergency procedures with aptitude to make quick and decisive decisions under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Line Service Technician
Signature Flight Support
01.2021 - Current
- A Line Service Technician (LST) is a customer service role responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crews and passengers
- Inspected aircraft for cracks, metal fatigue and other signs of wear or damage
- Maintained accurate documentation of performed work and completed tasks
- Managed time efficiently in order to complete all tasks within deadlines
- Identified issues, analyzed information and provided solutions to problems
Supervisor
U.S. Security Associates, Inc
01.2018 - 03.2019
- Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
Accounts Manager
ACloud ME Empowering Digital Media
10.2015 - 07.2016
- Managed a portfolio of accounts for digital signage solution like (screensaver, media player, video wall, Software).
Cabin Crew
Air Memphis
07.2009 - 06.2012
- Attended a pre-flight briefing, welcomed passengers on board, served meals and refreshments, ensured passenger safety procedures were followed, and completed necessary paperwork.
Flight Dispatcher
Air Memphis
04.2008 - 06.2009
- Performed pre-flight checks, coordinated with pilots and airport staff, provided weather updates, ensured compliance with procedures, and maintained flight operation records.
Education
Bachelor of Science in Commerce -
Ain Shames Collage
Cairo , Egypt05.2007
Skills
- Aircraft Piloting
- Emergency Response
- Flight Plan Development
- Results-oriented, Client-focused
- Reports generation and analysis
- Proven work experience as a Sales account manager
- Hands on experience in sales and an ability to deliver excellent customer experience
- Computer proficient
- Understanding of sales performance metrics
- Good communication and negotiation skills
- Ability to deliver projects and answer inquiries on time
- Business acumen with a problem-solving attitude
- Security
- Fast learner, reliable and hard worker
- MS Word, Excel, PowerPoint, Database system (5 years)
- Employee Evaluation
- Surveillance
- Conflict Management
- Quality Assurance
- Customer service
- Computer networking
- Microsoft Word
- English
- Arabic
Certification
- Total Hours : 380 hrs
- Private Pilot, 10/2020, Present
- CDL, June 2022, Present
- IFR license, June 2022, Present
- CPL, September 2023, Present
- MEI, November 2023 , inprogress
Languages
Arabic
English
Assessments
Customer focus & orientation, Proficient, 06/2021, Responding to customer situations with sensitivity
Timeline
Line Service Technician
Signature Flight Support
01.2021 - Current
Supervisor
U.S. Security Associates, Inc
01.2018 - 03.2019
Accounts Manager
ACloud ME Empowering Digital Media
10.2015 - 07.2016
Cabin Crew
Air Memphis
07.2009 - 06.2012
Flight Dispatcher
Air Memphis
04.2008 - 06.2009
Bachelor of Science in Commerce -
Ain Shames Collage
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