Bassim Michael
North Brunswick,NJ
Summary
SENIOR IT SYSTEMS ADMINISTRATOR | PLATFORM & SECURITY EXPERT
Experienced IT leader with a focus on enterprise systems, security, and automation. Proven track record in optimizing infrastructure and managing vulnerabilities while ensuring regulatory compliance. Skilled in enhancing IT operations to guarantee the high availability of critical systems. Committed to leveraging technology to drive organizational efficiency and security.
Overview
28
28
years of professional experience
Work History
Lead EDI Systems Administrator
SHI International Corp.
Somerset, NJ
01.2010 - Current
- Lead BizTalk migration to 2020, implementing SQL Always-On for high availability.
- Managed patching and vulnerability mitigation for production servers using Tanium & Tenable, ensuring compliance with security standards and reducing system vulnerabilities.
- Developed real-time monitoring dashboards (Splunk, Sumo Logic) to ensure system stability and early detection of security threats.
- Automated key IT workflows, reducing manual processes by 80% and increasing operational efficiency.
- Secured PCI, JPM, and internal audit compliance, enforcing MFA and access controls, and managing all security certificates.
- Optimized batch processing speeds by 5x, enhancing ERP and supply chain performance, and improving overall system efficiency.
- Maintained 24 enterprise servers, ensuring 99.99% uptime across EDI and ERP environments while implementing patch management best practices.
- Spearheaded incident response protocols, ensuring quick remediation of vulnerabilities and minimizing security risks.
- Ensured compliance with SLA-driven security updates, reducing potential exposure to zero-day vulnerabilities.
IT Consultant
Rangam Inc.
Raritan, NJ
01.2006 - 08.2007
- Led software license optimization efforts, identifying unused software and eliminating waste, saving the company $500K annually.
- Administered User Acceptance Testing (UAT), ensuring compliance with FDA and other regulatory requirements for validated systems.
- Audited and improved regulated lab equipment software, enhancing compliance and reducing operational risk.
- Reviewed and optimized the build image for enterprise systems, removing unnecessary software and implementing concurrent licensing models for cost efficiency.
- Provided technical support for business analysts, project managers, and IT managers, ensuring seamless integration of IT solutions.
- Managed SMS deployments across North America, streamlining software installations and reducing manual effort.
- Implemented system recovery solutions using Symantec, modernizing legacy systems and ensuring seamless migration to updated hardware.
Quality Assurance Manager
Eyeweb Inc.
NYC, NY
07.2004 - 09.2005
Senior Quality Assurance Engineer
NextiraOne
Woodbridge, NJ
11.2000 - 05.2003
Senior Quality Assurance Engineer
Alpha Technologies Inc.
Piscataway, NJ
02.2000 - 11.2000
Information Technology Specialist
Paragon Computer Professionals
Cranford, NJ
08.1998 - 02.2000
Information Technology Specialist
IBM, Global Business Services
Piscataway, NJ
04.1997 - 06.1998
Education
Bachelor of Science - Management Information Systems
Saint Peter's University
Jersey City, NJ05-1996
SHI Managers LEED Program
IBM Client Relation Management
Skills
- Enterprise IT & Security: IT Infrastructure, Enterprise Systems (BizTalk, SQL, AX ERP), IT Auditing & Compliance (PCI, JPM), Disaster Recovery & Business Continuity
- Cloud & Virtualization: Azure, AWS, VMware, Virtualization
- Vulnerability Management & Compliance: Tanium, Tenable, PCI DSS, MFA, SLA-driven patching
- Monitoring & Automation: Splunk, Sumo Logic, Power BI, Process Automation & Cost Reduction
- Incident Response & Risk Mitigation: Incident Response, SLA Compliance, Security Risk Management
- Network & System Administration: Firewall Management, Active Directory, DNS, DHCP, Network Security
Key Accomplishments
- Modernized BizTalk infrastructure with high availability and disaster recovery.
- Enhanced security posture through vulnerability management, SLA-driven patching, and compliance strategies.
- Reduced downtime & improved efficiency via automation, proactive monitoring, and optimized incident response protocols.
- Reduced audit risks by 90%, improving regulatory compliance.
- Strengthened business continuity strategies, ensuring resilience against cyber threats and outages.
- Optimized IT security measures, significantly reducing unauthorized access and data vulnerabilities.
Timeline
Lead EDI Systems Administrator
SHI International Corp.
01.2010 - Current
IT Consultant
Rangam Inc.
01.2006 - 08.2007
Quality Assurance Manager
Eyeweb Inc.
07.2004 - 09.2005
Senior Quality Assurance Engineer
NextiraOne
11.2000 - 05.2003
Senior Quality Assurance Engineer
Alpha Technologies Inc.
02.2000 - 11.2000
Information Technology Specialist
Paragon Computer Professionals
08.1998 - 02.2000
Information Technology Specialist
IBM, Global Business Services
04.1997 - 06.1998
Bachelor of Science - Management Information Systems
Saint Peter's University
SHI Managers LEED Program
IBM Client Relation Management
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