Basya Storch
Lakewood
Summary
Experienced with office management , including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of scheduling, and resource allocation to drive operational success. proven track record in developing effective strategies that improve customer satisfaction.
Work History
Office Manager
Dependable Management
01.2025 - Current
- Assisted property managers in daily operations, ensuring smooth communication between tenants and landlords.
- Supported lease administration by preparing documentation and tracking renewal deadlines.
- Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
- Managed day-to-day financial transactions including rent collection, deposits, expense tracking, budgeting, reconciliations, monthly statements preparation and reporting to owners.
- Ensured compliance with local laws and regulations through diligent record-keeping and regular inspections.
Customer Service Manager
Culinary Depot
10.2021 - 10.2024
- Served as the point of contact between customers, internal teams, and vendors regarding escalated issues requiring special attention.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Resolved customer service complaints and delivered prompt resolution to customer satisfaction.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
References
Yehuda Gold (Owner of Dependable Management) - 732-267-1764
Esther Katz (Supervisor at Culinary Depot) - 845-642-9709
Batsheva Schulman (personal reference) - 551-215-0480
Skills
Team Leader
Strong work ethic
Passionate
Detail oriented
Excellent communication skills
Proficient computer skills
Problem solver