Batoul Darwiche
Dearborn,MI
Summary
Graduate student in Human-Centered Design and Engineering at UM-Dearborn, with a foundation in psychology and healthcare. I bring a user-centered approach to problem-solving, and I am currently working on projects that explore in-car personal assistants, AI-driven mobility, and nonprofit brand strategy. My leadership experience and ability to adapt in fast-paced environments have shaped my interest in designing systems that are safe, accessible, and intuitive.
Overview
4
4
years of professional experience
Work History
Lead Behavioral Technician
Roots Children’s Center
Dearborn, Michigan
04.2025 - Current
- Supervise and mentor a team of behavioral technicians, ensuring consistent implementation of treatment plans.
- Conduct one-on-one therapy sessions, adapting strategies to children’s unique learning needs.
- Collect and document behavioral data to inform team discussions and plan adjustments.
- Collaborate with BCBAs and families to support progress and maintain open communication.
- Trained new technicians on behavioral protocols and best practices.
Operations Assistant
Archived Opium
04.2023 - 12.2024
- Streamlined online client requests and fulfillment flows using Shopify tools for accurate order processing.
- Monitored order data to identify delays and analyze user behavior trends.
- Developed Excel-based reports to enhance business-to-business operations and pinpoint process improvements.
Medical Assistant
Get Well Urgent Care of Oak Park
Oak Park
04.2021 - 09.2022
- Facilitated patient triage, documentation, and minor procedures in a high-volume urgent care setting.
- Refined intake flow to enhance communication between patients and staff.
- Supported medical device usage and electronic insurance systems for accurate records and efficient care.
Education
Master of Science - Human-Centered Design & Engineering
University of Michigan-Dearborn
Dearborn05-2027
Bachelor of Science - Psychology
Wayne State University
Detroit05.2022
Skills
- Technical: C (beginner), Microsoft Excel, Adobe Creative Suite, Microsoft Office Suite
- Methods: User research, Prototyping, Usability Testing, Data Collection, and Analysis
- Strengths: Communication, Collaboration, Leadership, Process Improvement
Volunteer Experience
Park Pharmacy Inc, Vaccinate Detroit Team
Languages
- English, Native
- Arabic, Highly proficient
Languages
English
Native/ Bilingual
Arabic
Professional
Timeline
Lead Behavioral Technician
Roots Children’s Center
04.2025 - Current
Operations Assistant
Archived Opium
04.2023 - 12.2024
Medical Assistant
Get Well Urgent Care of Oak Park
04.2021 - 09.2022
Master of Science - Human-Centered Design & Engineering
University of Michigan-Dearborn
Bachelor of Science - Psychology
Wayne State University
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