Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Bauer Hill

Rutland,VT

Summary

Dynamic Sales Professional with a proven track record at Aldermans Chevrolet, excelling in customer retention and relationship building. Leveraged CRM proficiency and objection handling to drive significant revenue growth, achieving high customer satisfaction. Skilled in contract negotiations and upselling, consistently exceeding sales goals while fostering long-term partnerships.

Work History

Sales Professional

Aldermans Chevrolet
  • Developed strong customer relationships through personalized service, boosting client loyalty.
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
  • Increased sales revenue by identifying and targeting high-potential markets and customer segments.
  • Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
  • Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
  • Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
  • Negotiated favorable contracts with clients, securing long-term partnerships and steady revenue streams.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Contributed to team objectives in fast-paced environment.

Education

Marine Biology

University of New England
Biddeford, ME
06.2020

High School Diploma - Marine Biology

Rutland Highschool
Rutland, VT
06.2016

Skills

  • Objection handling
  • Sales expertise
  • Upselling and cross selling
  • Closing techniques
  • Point of sale operation
  • Social selling
  • Cold calling
  • Lead generation
  • Sales closing
  • Customer service
  • Sales analytics
  • Product and service knowledge
  • Sales consultation
  • Customer retention
  • CRM proficiency
  • Closing talents
  • Contract negotiations
  • Prospecting skills
  • Account management
  • Customer experience enhancement
  • Contact follow-up
  • Exceeds sales goals
  • Closing sales

Accomplishments

I have moved up from detailing to more customer facing jobs for the past 6 years. From reception, to BDC, to where I have been now as a certified top performer for General Motors for the last 4 years. I received a diamond ring and each year a diamond is added to signify continued performance. I also am a well accomplished hockey player and am absolutely average at golf.

Languages

French
Professional Working

Timeline

Sales Professional

Aldermans Chevrolet

Marine Biology

University of New England

High School Diploma - Marine Biology

Rutland Highschool
Bauer Hill