Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bawi Cer

Duluth,GA

Summary

Proven team leader with a track record of enhancing customer satisfaction at Dollar Tree through exceptional customer service and efficient cash handling. Demonstrates strong organizational abilities and a commitment to fostering a positive work environment. Skilled in resolving complaints and promoting loyalty, showcasing patience, empathy, and integrity. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

1
1
year of professional experience

Work History

Cashier and Stocking

Dollar Tree
02.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Barista

CAFE LUCIA
01.2023 - 04.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Bachelor of Biology - Biology

Georgia State University
Atlanta, GA
05.2026

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Organizational abilities
  • Written and verbal communication
  • Friendly and outgoing
  • Team Player
  • Team Leadership
  • Active listener
  • Opening and closing duties

Languages

ber

Timeline

Cashier and Stocking

Dollar Tree
02.2024 - Current

Barista

CAFE LUCIA
01.2023 - 04.2023

Bachelor of Biology - Biology

Georgia State University

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Bawi Cer