Individual with expertise in customer service, inventory management, and food safety compliance. Proven ability to enhance operational efficiency and customer satisfaction in fast-paced environments.
Overview
4
4
Languages
4
4
years of professional experience
Work History
Sushi Franchise Owner
Hissho Sushi
Ellicott City, MD
07.2025 - 09.2026
Directed daily operations for sushi franchise, optimizing staff workflow for efficiency.
Managed inventory control and ordering process, ensuring consistent availability of fresh ingredients.
Maintained compliance with food safety and health regulations across kitchen operations.
Enhanced customer satisfaction through innovative problem-solving strategies.
Dietary Aide
Lorien Healthcare
Ellicott City, Maryland
01.2024 - 09.2024
Collaborated with dietary staff to implement special diets and meal plans.
Assisted in serving meals and ensuring proper portion sizes for residents.
Maintained cleanliness of kitchen and dining areas, adhering to safety standards.
Followed sanitation protocols while handling food and kitchen equipment.
Worked closely with team members to update cleaning protocols and increase aide efficiency.
Hostess/Server
Sakura Japanese Steakhouse
Ellicott City, MD
05.2022 - 01.2024
Welcomed guests upon arrival and efficiently seated them at available tables to optimize flow.
Coordinated waitlist management to ensure timely seating and reduce guest wait times during peak hours.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Streamlined reservation and to-go order process, enhancing customer experience and operational efficiency.