Baxter Shelton
Irvine,CA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
17
17
years of professional experience
Work History
Owner/Operator
Apogee Research & Development
Klamath Falls, OR
07.2013 - Current
- Managed day-to-day business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Generated revenues yearly and effectively capitalized on industry growth.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Director of Operations
Product Porformance Media
Irvine, CA
06.2011 - 01.2013
- Defined, implemented, and revised operational policies and guidelines.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored budget and utilized operational resources.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Interacted well with customers to build connections and nurture relationships.
Food and Beverage Supervisor
Marriott Bayview Suites
Newport Beach, CA
06.2008 - 01.2011
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Identified team weak points and implemented corrective actions to resolve concerns.
Loan Officer
Reliable Finance
Mission Viejo, CA
06.2006 - 02.2008
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
Education
First Year - Political Science And Economics
University of Pennsylvania
Philadelphia, PA06.2005
Skills
- Team Oversight
- Sales Leadership
- Verbal and Written Communication
- Hiring and Staffing
- Profit and Loss Analysis
- Design Coordination
- Customer Relations
- Staff Management
- Cash Flow Optimization
- Key Partnership Cultivation
- Raising Capital
- Risk and Mitigation Analysis
- Product Branding
- Marketing and Advertising
- Remodels and New Construction
- Accounts Payable and Accounts Receivable
- Adaptable and Flexible
- Sales Growth
Timeline
Owner/Operator
Apogee Research & Development
07.2013 - Current
Director of Operations
Product Porformance Media
06.2011 - 01.2013
Food and Beverage Supervisor
Marriott Bayview Suites
06.2008 - 01.2011
Loan Officer
Reliable Finance
06.2006 - 02.2008
First Year - Political Science And Economics
University of Pennsylvania
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