Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bay Le

GARLAND,TX

Summary

Hardworking employee enthusiastic about learning car field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Overview

13
13
years of professional experience

Work History

Sale Consultant

IQI Global
10.2020 - Current
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Maintained organized, presentable merchandise to drive continuous sales.

Customer Service Representative

Schlumberger
01.2011 - 08.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Business

Collin College

Skills

  • Industry Trends
  • Community Networking
  • Demonstrations
  • Product and Service Knowledge
  • Customer Liaison
  • Sales Funnel Development
  • Sales Strategies
  • Prospect Qualification

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Sale Consultant

IQI Global
10.2020 - Current

Customer Service Representative

Schlumberger
01.2011 - 08.2018

Business

Collin College
Bay Le