Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ba Yahya Diagana

Madison,WI

Summary

At Les Delices de Awa, I excelled in delivering top-notch customer service and maintaining 100% food safety compliance, showcasing my adaptability and expertise in dishwashing equipment. My ability to engage customers and resolve complaints ensured a pleasant dining experience, highlighting my dedication to hospitality and accommodation.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dishwasher/Food Waiter

Les Delices de Awa
Madison, USA
05.2024 - Current
  • Washing dishes, cutlery, and kitchen appliances, and cleaning spills and broken dishes.
  • Loading dishes into the dishwasher, stacking washed and dried dishes, and cleaning shelves.
  • Sorting and removing trash, and emptying trash containers.
  • Performing basic janitorial skills, such as cleaning garbage cans.
  • Bussing tables and ensuring they are ready for the next set of guests.
  • Taking orders from guests, ensuring accuracy, and delivering food and beverages in a timely manner.
  • Providing excellent customer service by addressing guest inquiries, resolving complaints, and ensuring a pleasant dining experience.
  • Assisting with 100% food safety compliance, maintaining a clean, and hygienic dining area.

Taxi Driver

02.2021 - 05.2022
  • Pick up passengers, transport them safely, and drop them off where they need to go.
  • Maintain a clean and well-maintained taxi vehicle, ensuring regular inspections and repairs.
  • Provide information to passengers about local points of interest around the city.

Education

Accounting -

Lycée Privée Commercial et Industriel (LPCI)

Fisher Exam -

Centre Maritime et de Pêche

Skills

  • Dishwashing Equipment Proficiency
  • Hospitality and accommodation
  • Customer Engagement
  • Delivering food and beverages
  • Addressing guest inquiries
  • Resolving complaints
  • Food safety compliance
  • Cleaning and sanitizing
  • Kitchen station support
  • Adaptability and flexibility
  • Menu item recommendation

Certification

  • Book Keeper, 2017
  • Maritime Professional Aptitude Certificate

Languages

French
Native/ Bilingual

Timeline

Dishwasher/Food Waiter

Les Delices de Awa
05.2024 - Current

Taxi Driver

02.2021 - 05.2022

Accounting -

Lycée Privée Commercial et Industriel (LPCI)

Fisher Exam -

Centre Maritime et de Pêche
Ba Yahya Diagana