Bayan Abla
Oak Park,IL
Summary
Accomplished Senior Marketing Manager and executive assistant with a proven track record at British Council London, enhancing productivity by over 30%. Expert in strategic planning and CRM management, I excel in leading teams to success and driving project completion within budget. Skilled in fostering vendor relationships and implementing data-driven strategies, my creative direction ensures consistent brand identity across all platforms. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Senior Marketing Manager
British Council London
01.2021 - 09.2023
- Managed a team of marketing professionals, resulting in increased productivity and project success rates.
- Established a consistent brand identity across all channels, including print, digital, and social media platforms.
- Managed vendor relationships effectively to ensure timely delivery of products/services while maintaining budget constraints.
- Implemented data-driven decision making by using analytics tools to track campaign performance and adjust strategies accordingly.
Executive Assistant to the Managing Director
British Council Malaysia
02.2018 - 09.2023
- Enhanced office efficiency through meticulous organization and prioritization of tasks.
- Organized special events and conferences, coordinating logistics from venue selection to attendee registration with great attention to detail.
- Managed travel arrangements, anticipating needs and addressing potential issues proactively to ensure smooth trips for the Managing Director.
- Safeguarded sensitive information by implementing strict confidentiality protocols and secure filing systems.
Senior Manager, Projects
EMS Language Center
01.2015 - 01.2018
- Developed comprehensive reports for senior leadership outlining project progress, key metrics, challenges faced, and proposed solutions.
- Delivered projects on time and within budget through effective resource allocation and prioritization.
- Contributed to organizational growth by identifying gaps in existing services and proposing new solutions that met customer needs.
- Developed high-performing teams by employing targeted recruitment and training initiatives.
ESL Teacher
International Schools the Middle East
01.2011 - 01.2013
- Educated students in basics of English grammar and conversational speaking.
- Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
- Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
- Increased student proficiency in English by creating engaging and interactive classroom activities.
Accountant Assistant
Shell Business Operations
01.2005 - 01.2010
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Answered phone calls regarding financial matters such as payments due.
- Communicated with suppliers to reconcile invoice payments.
- Documented business expenses and sales.
Education
Master of Arts - Education Leadership
Cambridge University
London 06.2019
Bachelor of Science - Business Administration And Management
Damascus University
Damascus 09.2005
Skills
- Organizational Skills: Ability to manage calendars, appointments, meetings, and travel arrangements efficiently
- Communication Skills: Clear and professional communication, both verbal and written, is essential for interactions with executives, clients, and other stakeholders
- Time Management: Prioritizing tasks, meeting deadlines, and handling multiple responsibilities simultaneously
- Attention to Detail: Accuracy in handling paperwork, scheduling, and other administrative tasks without errors
- Problem-Solving Abilities: Being resourceful and able to resolve issues independently or by consulting the appropriate channels
- Discretion and Confidentiality: Handling sensitive information with utmost confidentiality and professionalism
- Technical Skills: Proficiency in office software such as word processing, spreadsheets, email management, and possibly specific industry-related software
- Adaptability: Ability to adjust quickly to changing priorities and demands
- Interpersonal Skills: Building relationships with colleagues and clients, and being a team player
- Initiative: Anticipating needs and taking proactive steps to support the executive and the team
Timeline
Senior Marketing Manager
British Council London
01.2021 - 09.2023
Executive Assistant to the Managing Director
British Council Malaysia
02.2018 - 09.2023
Senior Manager, Projects
EMS Language Center
01.2015 - 01.2018
ESL Teacher
International Schools the Middle East
01.2011 - 01.2013
Accountant Assistant
Shell Business Operations
01.2005 - 01.2010
Master of Arts - Education Leadership
Cambridge University
Bachelor of Science - Business Administration And Management
Damascus University
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