Baye Ndiaye

• Perform comprehensive diagnostics and repair services for a diverse range of client vehicles, including engine, electrical, brake, and suspension systems.

• Utilize computerized diagnostic equipment and technical manuals to accurately identify complex mechanical and electrical malfunctions.

• Conduct routine preventative maintenance (oil changes, tire rotations, fluid flushes) to maximize vehicle performance and lifespan.

• Maintain clear and precise documentation of all services and repairs performed using shop management software.

• Developed and implemented operational strategies to enhance service delivery and customer satisfaction.
• Managed daily business operations, ensuring efficiency across all departments.
• Trained and mentored staff to achieve high performance and productivity levels.
• Streamlined inventory management processes to reduce costs and improve supply chain efficiency.
• Established partnerships with local vendors to enhance product offerings and service reach.
• Oversaw financial management, including budgeting, forecasting, and expense control.

• Assisted senior technicians with basic vehicle maintenance and minor repair tasks in a fast paced environment.
• Gained practical experience in proper equipment usage, including hydraulic lifts and specialized hand tools.
• Supported shop organization and cleanliness, ensuring a safe and efficient workflow.