BAYENANMA ASSOU
Fort Worth,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure job position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Courtesy Clerk
KROGER
Morse Rd, Columbus OH
08.2022 - 05.2023
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Delivered prompt service to prioritize customer needs.
Shop Seller
RAMCO
TOGO (WEST AFRICA)
01.2017 - 07.2022
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Boosted sales through effective upselling and cross-selling techniques.
- Managed inventory to ensure a well-stocked store and timely fulfillment of customer orders.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Processed transactions efficiently, ensuring accurate pricing and payment handling.
- Helped managers with daily checklists and last-minute requirements.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
Education
No Degree - Currently Taking ESL Classes To Improve My English
South Hills High School
Fort Worth, TXHigh School Diploma -
LYCEE SOTOUBOUA
TOGO (WEST AFRICA)07.2015
Skills
- Price Checking
- Positive Attitude
- Professional Appearance
- Money Handling
- Complaint Handling
- Product locations
- Teamwork and Collaboration
- Effective Communication
- Customer Assistance
- Strong Work Ethic
Timeline
Courtesy Clerk
KROGER
08.2022 - 05.2023
Shop Seller
RAMCO
01.2017 - 07.2022
No Degree - Currently Taking ESL Classes To Improve My English
South Hills High School
High School Diploma -
LYCEE SOTOUBOUA