BAYINNAH S HARRISON
COUNCIL BLUFFS,IA
Summary
18 years experience in CNA work Team player, attentive to detail and able to work in a fast-paced environment Highly motivated and always prepared to undertake new challenges professional and energetic work attitude Able to negotiate and problem solve quickly, accurately and efficiently
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Octapharma Plasma Center
09.2024 - 02.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Patient Care Technician
Davitia Dialysis
04.2023 - 04.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
Cashier
Casey General Store
03.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Remedy Staffing/ Biberk Ins.
05.2021 - 12.2021
- Assisted Customers with processing their insurance payments
- Answered Any questions the customers have about their insurance
- Assisted customers with anything they needed for their insurance sent customers insurance verification
Customer Service Representative
Coniferhealth Solutions
10.2018 - 03.2020
- Assisted patients with payments for their health accounts
- If patient's accounts need to be reviewed for coding errors I would assist the patients with getting their accounts to the right department to be reviewed
- Patient would call with questions about their EOB'S I would answer any questions they may have
- After accounts were reviewed I would contact the patient and give them the results from their review
Teacher 2
Children's Square USA
09.2012 - 11.2016
- Took care of children's basic care needs
- Show them how to use eating utensils
- Assisted children to learn shapes and numbers, colors
- Determined students' individual needs and interests
- Adapted teaching methods to meet student needs
- Implemented life skills, study strategies, and other cognitive strategy programs
- Taught students socially acceptable behavior
- Employed techniques such as behavior modification, positive reinforcement and multisensory learning
- Completed student progress reports
- Conducted staff and parent consultations
- Planned and conducted daily activities
- Provided students with opportunities to observe, question, and investigate
- Maintained order in classroom
- Developed individual educational plans for students
- Prepared lesson plans
Child Care Worker
TAPS
04.2009 - 09.2012
- Cared for children while their guardians were elsewhere
- Provided a safe, healthy environment for a child's development
- Provided affection and attention to charges
- Cared for children by playing, talking, and interacting with them
- Targeted activities to the appropriate ages
- Read to children and with children
- Promoted problem-solving, language development, math readiness, positive social skills and a positive self-image
- Served children healthy meals and snacks
- Cared for infants by feeding, burping, changing diapers, comforting and playing
- Observed children's daily needs, including nap time and meal times
- Provided homework help
- Accompanied children to and from school and bus stop
Childcare Worker
Heartland Temp Inc
06.2008 - 07.2008
- Cared for children while their guardians were elsewhere
- Provided a safe, healthy environment for a child's development
- Provided affection and attention to charges
- Cared for children by playing, talking, and interacting with them
- Targeted activities to the appropriate ages
- Read to children and with children
- Promoted problem-solving, language development, positive social skills and a positive self-image
- Served children healthy meals and snacks
- Cared for infants by feeding, burping, changing diapers, comforting and playing
- Observed children's daily needs, including nap time and meal times
- Provided homework help
- Accompanied children to and from school and bus stop
Customer Service Representative
Oriental Trading Co.
10.2007 - 11.2007
- Spoke with customers by phone
- Provided information about products and services
- Took and recorded orders
- Received and processed incoming phone calls from customer or client base
- Prioritized data entry daily to ensure customers' needs were met
- Ensured that appropriate changes were made to resolve customer concerns
- Effectively identified customer concerns over the phone
- Determined charges for services requested
- Collected deposits or payments
- Referred unresolved customer grievances for further investigation
- Compared disputed merchandise with original requisitions and information from invoices
Education
High School/GED -
Kansas City Job Corps
Missouri01.2001
Skills
- Cashier
- Child Care
- Computer Literate
- Customer service
- Internet Knowledgeable
- Medical Terminology
- Sales
- Computer Skills
- Lesson Planning
- Progress Reports
- Teaching
- Mathematics
- Problem Solving
- Customer Complaint Resolution
- Data Entry
- Alzheimer's Disease
- Dementia
- Developmental Disabilities
- Life Support
- Patient Care
- Surgery
- Vital Signs Measurement
Certification
Certified Nurse Aid, IA, 2017
Timeline
Patient Care Technician
Octapharma Plasma Center
09.2024 - 02.2025
Patient Care Technician
Davitia Dialysis
04.2023 - 04.2024
Customer Service Representative
Remedy Staffing/ Biberk Ins.
05.2021 - 12.2021
Cashier
Casey General Store
03.2021 - 03.2023
Customer Service Representative
Coniferhealth Solutions
10.2018 - 03.2020
Teacher 2
Children's Square USA
09.2012 - 11.2016
Child Care Worker
TAPS
04.2009 - 09.2012
Childcare Worker
Heartland Temp Inc
06.2008 - 07.2008
Customer Service Representative
Oriental Trading Co.
10.2007 - 11.2007
High School/GED -
Kansas City Job Corps
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