Summary
Overview
Work History
Education
Skills
Timeline
Generic

Baylee Aipopo-young

Ewa Beach,United States

Summary

Human Resources Assistant with a proven track record at Ohana Support Services LLC, excelling in payroll processing and maintaining meticulous employee records. Known for exceptional customer service and organizational skills, I thrive in fast-paced environments, ensuring accuracy and confidentiality while supporting onboarding and administrative tasks. Reliable and detail-oriented, I am committed to enhancing team efficiency.

Overview

6
6
years of professional experience

Work History

HR Assistant

Ohana Support Services LLC
Waianae, Hawaii
12.2024 - Current
  • Managed employee records and maintained confidentiality of sensitive information.
  • Supported payroll processing by verifying timekeeping data and attendance records.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Organized and filed documents, ensuring easy access and retrieval.
  • Performed data entry tasks, maintaining accuracy in company records.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.

Office Assistant

Child Support Enforcement Agency
Kapolei, Hawaii
09.2023 - 09.2024
  • Assessed child support cases to determine appropriate case action.
  • Assisted in resolving disputes between parties regarding child support payments.
  • Reviewed requests for modifications or exemptions from current Child Support orders based on changes in circumstances.
  • Performed data entry tasks into a computerized system used for tracking customer information related to child support cases.
  • Reviewed court orders for accuracy and completeness of child support requirements.
  • Provided customer service to clients seeking information regarding child support services.

Cashier

Xpresso Cafe
Waipahu, HI
10.2020 - 06.2023
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Cashier

Xtreme Snack Shack
Kapolei, HI
10.2019 - 05.2020
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Education

High School Diploma -

James Campbell High School
Ewa Beach, HI

Skills

  • Customer Service
  • Problem Solving
  • Organizational skills
  • Payroll processing
  • Detail-Oriented
  • Honest and Dependable
  • Reliable and Responsible
  • Document filing

Timeline

HR Assistant

Ohana Support Services LLC
12.2024 - Current

Office Assistant

Child Support Enforcement Agency
09.2023 - 09.2024

Cashier

Xpresso Cafe
10.2020 - 06.2023

Cashier

Xtreme Snack Shack
10.2019 - 05.2020

High School Diploma -

James Campbell High School

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